Eduardo Caquias Email & Phone Number

Remote

As a Human Resources & Employee Experience HR Business Partner, I spearheaded the implementation of the ADP Totalsource PEO platform, streamlining HR processes and reducing administrative overhead by 30%. In my ongoing role, I ensure 100% compliance with regulatory requirements, revamp HR policies to align with employment laws, and developed a comprehensive new employee handbook, resulting in a 25% reduction in onboarding queries and a 20% increase in employee satisfaction. I manage all HR aspects from onboarding to offboarding, focusing on retention initiatives and employee engagement. I oversee compensation strategies, conduct regular benchmarking, and implement efficient payroll processes. Additionally, I advise leadership on HR matters, maintain up-to-date knowledge of HR trends, and collaborate cross-functionally to align HR strategies with organizational goals. I implement HR metrics and analytics for data-driven decision-making, fostering a culture of continuous improvement.

Miami-Fort Lauderdale Area

www.SOFLO.realestate

Massachusetts, United States

361B Commercial Street Unit #3, Provincetown, Ma 02657

I specialized in providing tailored HR solutions for small businesses, ranging from 1 to 100 employees. As a Small Business HR Consultant, I developed and executed strategies aligned with each client's unique objectives, focusing on workforce planning, talent acquisition, and retention. I designed and optimized comprehensive employee benefits packages, ensuring competitiveness and compliance with labor laws and regulations. My role also involved providing expert guidance on benefits communication, employee relations, and performance management, empowering small employers to foster positive workplace cultures and drive employee engagement. Additionally, I evaluated and implemented HR technology solutions, facilitated training programs, and maintained strong relationships with clients, serving as a trusted advisor for their HR needs.

New York City, New York

As a Principal & Producing Consultant at Mercer, I focus primarily on Mercer's Marketplace 365+. Mercer Marketplace 365+ is Mercer’s streamlined and fully-insured exchange solution for small and medium businesses between 100 to 500 insured medical lives - beginning with enrollments effective 1/1/17.Mercer's Marketplace stands out among private exchanges for being designed around the needs of employers seeking cost-effective, streamlined solutions and employees looking to select their benefits with ease and confidence. This focus in solving for the employer and employee equations to create a comprehensive, flexible, and rewarding experience has quickly established Marketplace as a leading private exchange for employers of all sizes and industries. We provide clients’ employees/individuals/retirees a dedicated solution to view, compare, and enroll in benefits. Our solution allows employees/individuals/retirees to choose from a set of superior benefits from multiple insurance providers, with ease and confidence. Our solution scales to all employers, from those with 100 to those with over 100,000 employees.

Boston, Ma

As the Senior Consultant on the team, provided leadership and recommendations to clients and their executive benefits committee on strategy, financial implications, legal, and regulatory requirements related to Health & Welfare benefit plans. Demonstrated exceptional ability to negotiate vendor renewals and proposals with quantifiable cost reductions while enhancing or maintaining the terms of coverage/benefits.Helped large and mid-size clients control soaring health and welfare plan costs, improve health outcomes and promote employee engagement through broad-based, state-of-the-art interventions. Acted as Trusted advisor to clients across all organizational levels, providing on-site support to HR leaders, C-level executives, and employees during open enrollment events. Held bottom-line accountability for tailoring benefits and wellness programs for clients with a national presence; provided specialty consulting services including oversight of various audits, clinical / health management program design, pharmacy solutions, disability/absence management strategies, and telemedicine or on-site clinic solutions. Educated existing and potential clients regarding regulatory / compliance issues and Affordable Care Act (ACA) implementation deadlines; presented renewal and marketing information to client's C-level executives and boards of directors. Recommended solutions on how to integrate large-scale benefits programs related to acquisitions. Marketed and negotiated employee plans for medical, dental, vision, life, disability, and voluntary benefits; mediated client / vendor relationships. Provided "train the trainer" sessions to HR contacts at client organizations. Assembled monthly and quarterly updates of clients' performance; led quarterly stewardship meetings. Managed team of 2 consultants; trained new team members on all the services provided, including advanced underwriting strategies for medical, dental, and vision insurance.

Boston, Ma

Act as an adjunct of our client's human resources team, bringing benefits knowledge, skills, and experience to their organization. Perform all the necessary plan management functions needed to ensure a smooth and efficient delivery of benefits programs to participants while keeping an eye on long-term financial viability.

Boston, Ma

Provided solutions encompassing creative plan design, vendor evaluation and management, pricing and funding strategies, data analysis, valuation support, legal compliance and governance strategies. Heightened services provision of established employee benefits practice to 17 client accounts generating $1.5M in annual revenues.Communicated effectively with clients from diverse industry sectors to structure benefits plans for workforces of 150 to 1,000 personnel. Devised, implemented, and managed long- and short-range benefit strategies; facilitated renewal, marketing, and implementation processes. Negotiated premium and contract terms and provided product / plan design and funding options; compiled quarterly claim utilization packages and pre-renewal financial analyses. Summarized and verified benchmark survey data for client plans. Selected Contributions:♦ Implemented internal mentoring to provide clients a more consultative approach versus a purely transactional brokerage approach.♦ Produced the sale of two client (each between 100 – 200 lives) and maintained 100% client retention.

Optimized management of client accounts for provider of long-term care insurance to 11 million members.Skillfully cultivated positive relationships with new and existing clients. Collaborated with sales team to mine and secure sales opportunities; contributed to proposal writing, pre-sales support, and client-facing presentations. Tailored communications plans to the needs and profiles of individual customers. Prepared and submitted required financial, clinical, and operational reports for major accounts. Liaised with clinical team to ensure a seamless operational hand-off and ramp process. Hired, scheduled, and supervised team of ~8 temporary personnel. Selected Contributions:♦ Significantly improved account management effectiveness by working with sales, clinical, and product development groups to ascertain and implement best practices and techniques.♦ Conducted national cost of eldercare surveys for major client while changing the staffing approach to attract higher-educated candidates which required a higher average per hour rate of pay but ultimately reduced the cost of completing the project (and therefore heightened profitability) by 25%.

New York, Ny

Provided strategic pricing of options for medical, dental, managed care, and long-term care benefits.Teamed across divisions to develop and launch communications initiatives targeting large corporations. Worked closely with clients to define benefits program needs, capitalize upon opportunities, and formulate solutions. Issued and analyzed requests for proposals (RFPs); negotiated vendor awards and renewals. Created internal, employer, and employee communications on health and welfare, compensation, and retirement topics for distribution online and via print media. Contributed to ad hoc special projects including benchmarking analyses, contract analyses, and other initiatives across diverse business lines.Selected Contributions:♦ Played instrumental role in successful execution of a national, multimillion-dollar project in its infancy – Towers Perrin's Rx Collaborative. Completed financial analysis to provide a metrics-based value proposition to perspective clients. Planned and flawlessly executed the Annual Rx Collaborative Symposium and acted as primary point of contract for client support after they joined the collaborative.♦ Partnered with programmers to design databases to perform complex data analysis.