I have six years' experience in data collection, detail-oriented, adept at customer service and interpersonal skills. Seeking to crossover real-world experience demonstrating leadership, training and development, and psychology techniques into a position with the opportunity to develop further skills and knowledge in human resource aspects and other employee development-related avenues. I am currently a certified phlebotomist at Advocate Condell Medical Center, I provide safe and timely sample collection and processing for outpatient services. I have a 97% on-time lab delivery rate and 0% infectious exposure/accidents.I hold a bachelor's degree in Human Resources Development from Northeastern Illinois University, where I graduated Honors (cum laude). I have a passion for working with people and developing their potential, which I demonstrated in my internship at Advocate Aurora Condell Hospital. As an intern at Condell Hospital, I was responsible for numerous training and development projects that enhanced employee development as well as reduced the number of specimen delays in the microbiology department. I seek a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. During my time in telecommunication profession (Brightstar) I worked my way up the employee ladder from the receiving line to the corporate level. Having been successful at analysis and reporting for more than four years, I am a strategic and analytical professional. Experienced in delivering advanced Excel and SQL reporting to plan, design, execute, and evaluate report results. Highly adept at analyzing business needs and using technical skills to provide data and information analysis to achieve continuous improvement. Proficient in advanced MS Excel formulas and functions to produce data-driven reports. Motivational training specialist excited to develop successful training plans that meet dynamic company and employee needs.