Ecaterina Kilian

Ecaterina Kilian Email and Phone Number

Guest Services Venue Manager @ BEYOND Hospitality Group
Belgium
Ecaterina Kilian's Location
Belgium, Belgium
About Ecaterina Kilian

Experienced manager with a demonstrated history of working in the events and services industry. I make things happen. Always the most hard-working team.

Ecaterina Kilian's Current Company Details
BEYOND Hospitality Group

Beyond Hospitality Group

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Guest Services Venue Manager
Belgium
Employees:
132
Ecaterina Kilian Work Experience Details
  • Beyond Hospitality Group
    Guest Services Venue Manager
    Beyond Hospitality Group
    Belgium
  • Sportproducers
    Project Manager
    Sportproducers Aug 2024 - Present
    Moscow, Moscow City, Russia
  • Smilefish
    Daycare Owner
    Smilefish Mar 2023 - Present
    Moscow, Russia
  • On Location
    Ticketing Manager : Olympic & Paralympic Games Paris 2024
    On Location Jun 2024 - Aug 2024
    Paris, Île-De-France, France
  • Match Hospitality Ag
    Guest Services Venue Manager
    Match Hospitality Ag Oct 2022 - Dec 2022
    Doha, Qatar
    In charge of Khalifa International Stadium Hospitality areas for FIFA World Cup 2022, Qatar.- Hostesses and security training and placement,- Hospitality area access control, queue management,- Reporting,- Overseeing gifts distribution, overseeing table allocation,
  • Ekaterinburg 2023 Fisu World University Games
    Ticketing Senior Manager
    Ekaterinburg 2023 Fisu World University Games Oct 2021 - Jun 2022
    Moscow, Moscow City, Russia
    - Rescheduling sporting events to increase potential revenue from ticket sales by 34%- Creation of the ticketing program concept for the whole event
  • Hc Dynamo Moscow
    Deputy Marketing Director
    Hc Dynamo Moscow Jun 2019 - Oct 2021
    Moscow, Russian Federation
    - Conducted market research and analysis to identify business opportunities, which increased income by 27%- Reduced business process gaps and managed employees, administration, budgeting and sales- Proposed and developed new matchday ideas and special features to drive audience engagement- Implemented the IT-transformation of the club: customer service improvement, working with CRM, and ticket distribution channels- Account-support of partners and sponsors (over 15)- Development of a ticket strategy based on the analysis of consumer demand and market conditions
  • Project Work
    Project Manager
    Project Work Oct 2018 - Jun 2019
    Moscow, Russian Federation
    *CVGlobal* - Project Manager ( March - June 2019) - Moscow Responsibilities: - Optimized the development of commercial proposals and tender activity. - Successful work with GAZ Group of Companies, RM Tereks , Glavstroy , Airports. *PODEGIKI* - Account/project manager (October 2018 - February 2019) - Сomplex project development (concept, budgeting, sites, content, tender documentation, inmplementation) of different sizes: Oriflame (200 people), RN Bank (250 people), Kimberly Klark (75 people)- Distribution of tasks and control of timeliness and quality of their implementation with teams from 4 to 14 people - Implementation of projects in various formats (HR-event, mice-projects, conferences, event-based marketing)
  • Match Ticketing
    Ticketing Project Manager
    Match Ticketing Sep 2016 - Sep 2018
    Moscow City, Russia
    - Headed the operations team of the FIFA ticketing locations and stadia: 188 staff members; 148,782 clients received high-quality service in 3 months- Conducted training for: sales, cashiers, customer support service - Developed ticketing report system for 17 ticketing locations (the reporting system was used by 34 managers daily) - Lined up the operational process of the ticket center, including the sales process,getting tickets, troubleshooting
  • Golazo Brands Belgium
    Project Manager
    Golazo Brands Belgium Jan 2016 - Jul 2016
    Belgium
    - Prepared and conducted the Belgian Panna Football Championship 2016 in 15 cities. Social media interaction grew by 34% compared with 2015.- Interaction with authorities for the organization of competitions.- Organized the “Camp of the Fans” at the Davis Cup.- Held tenders that allowed the implementation of projects for leading Belgian brands.- Prepared and conducted Neymar Five from RedBull. Provided interaction with Broadcast.
  • Baku 2015 European Games Operation Committee
    Operations Manager
    Baku 2015 European Games Operation Committee Jun 2015 - Jul 2015
    Baku, Baku Ekonomic Zone, Azerbaijan
    - Сoordinated the venue and the attendance of viewers at all venues.- Worked with the Tickethour ticketing system (print, sale, reports, hold codes, etc.)- Sold of 85% of tickets for all events.- Permanent venue occupancy by at least 60% at all competitions.
  • Sochi 2014 Organizing Committee
    Spectator Experience Project Manager
    Sochi 2014 Organizing Committee Sep 2013 - May 2014
    Russia
    - Participated in the development and coordination of the Spectator Experience department.- Coordinated operations for the implementation of the Spectator Experience program.- Managed a team of 14 people.
  • Eka Processing
    Personal Assistant To The Ceo
    Eka Processing Sep 2011 - Jun 2012
    Moscow, Russian Federation
  • Project Work
    Manager
    Project Work Feb 2007 - Nov 2011
    *Futsal Dynamo* - Team Assistant (April, November 2008) - Moscow *Tvin Media* - Marketing Assistant (May - August 2010) - St. Petersburg *Links of London* - Client Services (2008 - 2010) - London *BAMA London* - General Manager (2007 - 2008) - London

Ecaterina Kilian Skills

Event Management Marketing Communications Sponsorship Project Planning Event Planning Strategic Planning Customer Service Sports Marketing Public Relations Sports Management Events Organisation Project Management Social Networking Time Management Business Strategy Marketing

Ecaterina Kilian Education Details

Frequently Asked Questions about Ecaterina Kilian

What company does Ecaterina Kilian work for?

Ecaterina Kilian works for Beyond Hospitality Group

What is Ecaterina Kilian's role at the current company?

Ecaterina Kilian's current role is Guest Services Venue Manager.

What schools did Ecaterina Kilian attend?

Ecaterina Kilian attended Russian University Of Economics Named After G.v.plekhanov, London Metropolitan University, University Of The Arts London, St. John's International School, Lycee Francais Jean Monnet.

What skills is Ecaterina Kilian known for?

Ecaterina Kilian has skills like Event Management, Marketing Communications, Sponsorship, Project Planning, Event Planning, Strategic Planning, Customer Service, Sports Marketing, Public Relations, Sports Management, Events Organisation, Project Management.

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