Eric Concepcion Email and Phone Number
With over 25 years of experience in the information technology practice, Eric has extensive global (UK, US, Singapore, HK & UAE) experience in infrastructure, application design, systems development & solutions delivery.In-depth technical experience working with solution architects & designers to deliver fully integrated business applications such as customer management with order fulfilment. As a technology lead, Eric works with various SaaS providers, managed service partners and business stakeholders to keep application & infrastructure operations resilient.A certified Prince2, agile ScrumMaster and MSP Practitioner, Eric uses the discipline of programme & project management in delivering quality projects on time, within budget and to high-quality standards.
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Chief Technology OfficerCimb Bank Philippines Sep 2022 - PresentTaguig , Manila, Ph
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Vice President, Infrastructure Technology & ServicesGlobe Telecom Nov 2020 - May 2022PhLeads the delivery of Globe's transformation to a cloud first infrastructure strategy supporting modernization of key business systems. Supported platforms include data & voice charging systems, enterprise integration in a decentralized containerized app & digital / mobile virtual network operator platforms.Serves as program sponsor / owner for key initiatives such as application modernization, regionalization (distributed systems) for resiliency and infrastructure consolidation for both IT & telco.Manages in-house service delivery managers for application capability builds and delivery to the customer facing units of the Globe business. Includes operational responsibility for testing (functional / chaos engineering), service transition and operational readiness.Manages L2/L3 24x7 operational support for applications & infrastructure, includes incident, change & problem management. -
Vice PresidentMastercard Jun 2016 - Mar 2020Purchase, Ny, UsManagement of network and operations for Mastercard's global customer network engineering. Maintained a global network with over 2,200 end-points supporting payment services.Part of the core team designing and implementing a strategic digital payment wallet to tier one regional banking customers'Led global technology refreshes for core payment services (auth, clearing & settlement) for all customers. -
Transition & Transformation LeadBt Global Services Aug 2015 - Apr 2016London, GbHead of programme delivery for managed telecommunications services.Key contracts delivered included managed services for voice, data & security. Business process re-engineering for data storage & management across the region for an insurance customer. -
InstructorProject Management Training Center Jul 2014 - Apr 2016Training courses include fundamentals of project management, programme management, project scheduling and risk management.
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Project Management ConsultantAsian Development Bank Oct 2014 - Aug 2015Mandaluyong, Metro Manila, Ph -
Head Of Professional ServicesClarity Aug 2013 - Jul 2014North Sydney, Nsw, AuLed the delivery of operational support system (OSS) capabilities for tier-1 telcos in APAC. Development of analytics for customer experience management, field service management ticketing and integration to telco BSS. -
Country Manager - PhilippinesClarity Dec 2012 - Jul 2014North Sydney, Nsw, AuResponsible for delivery of OSS capabilities to tier-1 telecommunication companies in the Philippines.
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Global Programme DirectorWorld Vision Apr 2011 - Dec 2012London, GbLed the architecture, design, development and global implementation of the organization's project management information system; built on MS Sharepoint technology. -
Programme Implementation DirectorBt Global Services Aug 2009 - Mar 2011London, Gb
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Project DirectorBt Global Services May 2008 - Aug 2009London, GbResponsible for delivery for large scale networking products and services in the Asia Pacific region.
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Global Implementation ManagerWorld Vision Aug 2005 - May 2008London, GbGlobal systems implementation and business process re-design
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General Manager - It Management (Asia-Pacific)Coats Plc Jul 2002 - Apr 2005London, England, Gb -
Global Networks & Communications ManagerCoats Plc Sep 2000 - Oct 2003London, England, Gb
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Global Project Manager - Desktops, Networks & MessagingCoats Plc Jul 1999 - Oct 2000London, England, Gb
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Regional (Asia-Pacific) Project Manager - Networks & CommunicationsCoats Plc Jul 1996 - Jun 1999London, England, Gb
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Systems Developer/AnalystCoats Plc Dec 1994 - Jul 1996London, England, Gb
Eric Concepcion Education Details
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University Of The PhilippinesComputer Science
Frequently Asked Questions about Eric Concepcion
What company does Eric Concepcion work for?
Eric Concepcion works for Cimb Bank Philippines
What is Eric Concepcion's role at the current company?
Eric Concepcion's current role is Chief Technology Officer | CIO100 ASEAN Awardee | AI Advocate.
What schools did Eric Concepcion attend?
Eric Concepcion attended University Of The Philippines.
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