Receiving requests from customers and ensuring that the received requests are converted into ordersPreparation, planning and follow-up of orders for shipmentsFollowing up of customers' requestsDoing market research to find new clients.Creating proforma invoice using LOGO Tiger for customer’s purchase order and ensuring timely delivery of proforma invoice to the customerEnsuring the necessary coordination within the organization for resolving customer complaints by sending customer complaints to the related department and following up on the matterPreparation of necessary documents regarding funding of Republic of Turkey Ministry of Trade for export with respect to market research

-Revising raw material and finished product analysis method according to EP and USP -Translation of technical documents from Turkish to English- Performing microbiological tests such as API, MLT-Completing documentation

I worked at the Quality Control Department.-My job duties are as follows: -analzing, documenting water samples and taking environmental samples from the manufacture area. -performing General Microbial Limit Test (GMLT) to final products and filling out relevant documents. -translating SOPs (Standart Operation Procedure) from Turkish to English.