Chief Operating Officer for 50 year-old manufacturer of medical devices. Reporting to an independent Board of Directors, I am charged with:- Providing long-term strategy and direction- P&L responsibility for full-scale manufacturing company- Leadership of 70+ employee team- Ensuring company systems and processes comply with government (FDA) and ISO requirements

Contract or interim roles managing supply chain processes, including:- Project to improve new product brand launch for national natural foods company.- Supply Chain leader coaching and support behind a significant inventory reduction initiative for an aerospace company.- Interim supply chain leadership for iconic mountain bike brand undergoing strategic review. Engagement ended with sale to back to original founders.

Executive-level owner of all operations functions for national work/farm/ski glove brand. Lead and support functional areas of demand planning, supply planning, off-shore sourcing, import logistics, ocean freight, warehouse management, domestic freight, customer service, and in-house manufacturing. Charged with elevating the company's entire operations infrastructure from a boot-strapped, entrepreneur driven model to a scalable platform capable of fueling and supporting exponential growth. Key accomplishments include: • Adoption of S&OP forecasting processes into inventory forecasting processes. Forecasted to provide 10-15% reduction in inventory investment per year. • Full scale WMS implementation. Led implementation of enterprise-level warehouse management system contributing significant cost and production capability efficiency improvements. • Re-designed Customer Service philosophy. Recruited and onboarded new departmental leadership to execute against revised, process-driven departmental goals. Improved order turnaround times by 300% in 2 years through improved priorities and communication standards.• Implementation of LEAN practices. Implemented Lean and flexible best practices into manufacturing cells for sub-branded work accessories. Increased production efficiencies by 75% first year. • Built 3-year strategic plan designed to add 2% to gross profit margin through focusing on improved sourcing practices

Investor and Chief Operating Office in a high-quality men's apparel line. Managed full-scale direct-to-consumer brand launch, brand identification, product development and launch, manufacturing, business development.

www.sterrinsgroup.comCPG consulting firm, specializing in go-to market and supply chain improvement in apparel, footwear, and food/beverage channels.Focus on operational strategy and hands-on process improvement, including sales forecasting, raw materials management, production planning and management, warehouse/distribution management, and reverse logistics/supply chain issues.Examples include:.• Build-out of strategic direction of brand showcase location and retail site for nationally known creamery/dairy operation.• Construction of investment pitch deck and long-term business plan for start-up cocktail bitters and flavored syrup company.• Led to successful capital investment.• Establishment of sales forecasting processes, resulting in estimated 33% annual savings in raw material costs for women's fashion apparel brand.• System implementations of ERP and CRM systems.• Example includes national footwear company adding $2 million in incremental revenue through establishment of Inside Sales function due to CRM system availability.• Managed full service team of consultants and outside vendors to optimize value delivered to clients.

Oversaw policy creation, process definition, system implementation, leadership, and staff development in areas of: * Supply Planning - scheduling and optimization of beverage production* Demand Planning - liaising with sales management to ensure supply/demand are aligned* Distribution - coordinate management of 3PL partners to minimize cost and maximize customer services* Logistics - Management of relationship with third-party service providers and carriers to minimize cost and maximize customer service for national freight programs* Purchasing and Procurement - develop and execute strategies for sourcing, price negotiation, delivery, and procurement of multi-million dollar contracts for raw material food ingredients, packaging, and other items as needed* Customer Service/Inside Sales - develop order management, forecasting, and inside sales strategies to maximize revenue and service levels

Recruited to lead all go-to market and supply chain activities, for $35 million outdoor apparel brand. Specifically charged with change management of transforming commodity, price-driven product into brand focused, value-added product to consumers.• Partnered with creative agency to implement Find YOUR Outdoors brand identity campaign. Included consumer engagement events, trade show and PR strategy, social media, and e-mail campaigns. Grew total social media by over 400% in first year• Launched direct-to-consumer e-commerce site, providing a direct channel for communication to customers and $250k in incremental sales in first season of operations." Re-structured product creation and sales departments to maximize revenue and align product with the market. Led to opening of 25 new specialty accounts in first season, and 15% YOY account revenue growth with returning customers.• Re-structured sales forecasting and demand planning processes, leading to 35% reduction in distressed/excess inventory at end of season.• Re-designed warehouse processes to focus on customer fulfillment. Priorities included adding functionality to focus on new direct-to-consumer business, and prioritizing key customers for expedited shipping.

Directed the implementation and management of tool and support network for a multi-brand, $1.5 billion global business. Tasks included:• Direct management of $9 million operating budget , • Conversion of external sales force into employee force, resulting in over $4 million in annual savings, • Direction of 60+ person Customer Service team – including small contact center, account logistics team, and multiple order management teams. Facilitated 100% turnover of management team to meet new service-level objectives. Reduced departmental costs by 40% while maintaining 95%+ on-time delivery and fulfillment metrics and developing positive customer relationships,• Development of sales training programs for both in-house sales staff and retail partners sales associates (e-learning programming),• Acting as executive sponsor and champion for implementation of CRM system (Salesforce.com). Implemented over 350 person global team in 2 sales seasons.• Establishment of process, and direction of team of analysts, that provided weekly analysis of product sell-through through analysis of global POS data,• Directly contributed ~$2 million annually to company’s net profit through reduction of delivery-based chargebacks. • Responsible for implementation and management of Auto-Replenishment program with key retailers. Grew program from start to become 12% of company’s sales, estimated increase of $15-20 million per year due to program.• Establishment of factory-direct ship program. Program grew to 15% of company’s total revenues, saving ~$5 million in supply chain costs, some of which were passed on to retail customers.• Re-engineering of quality assurance and returns process resulting in $1 million annual cost reductions due to staff elimination and re-assignment.• Evaluation of entire product development timeline from ideation to delivery, identifying opportunities to reduce time to market from 19 to 11 months.