Ed Chamberlain Email & Phone Number

Palatine, Il, Us

Palatine, Il, Us

Otahuhu, Auckland, Nz

• Primary operations contact for the largest ocean export client - Emerald Performance Materials, a leading manufacturer of specialty chemicals for food and industrial applications• Acquired, compared, and negotiated pricing with ocean carriers and trucking companies• Managed inland transportation by dispatching pickups to truckers and issued proper paperwork to suppliers• Coordinated with overseas offices by arranging the ocean export for their client's shipments and sending documentation for my client's outgoing cargo • Opened new orders in system, arranging shipments with the ocean carriers, performed all updates/changes, and then filed with documents with U.S. Customs

Eden Prairie, Minnesota, Us

• Transferred to general ocean export team, handling accounts outside of Tyson• Arranged shipments with the ocean carriers, opened new orders in system, performed all updates/changes, and then filed shipments with U.S. Customs• Collaborated with Atlanta branch to develop a streamline SOP for shared Clorox freight forwarding account• The primary operations contact to 4 of the Top 15 customers in department, including the growing account G.S.I. - a top manufacturer of grain storage bins & agricultural equipment• Utilize Microsoft Excel to manage all orders from G.S.I., compile & send daily reports for this account

Eden Prairie, Minnesota, Us

• Maintain positive & effective relationships with Tyson Foods while helping to meet their transportation needs• Managed orders received from Tyson - opened new orders in system, performed all updates and changes, then filed with AES• Documented processes, developed improvements to SOP, created detailed training guides for new hires and other team members on my more efficient methods• My guides were utilized by corporate IT to ensure their new ERP system would meet our needs

• Hired by Anderson BMW, Volkswagen, Mazda of Crystal Lake, IL• Worked with a cross-functional team of five to analyze marketing needs for the luxury car dealership• Created and administered a survey measuring customer perception• Performed SWOT, target audience, competitive and survey analysis• Created a marketing plan using social media, internet and collateral tactics as well as online measurement tools• Presented recommendations to the dealership management team • Won competition for best proposal

Oak Brook, Illinois, Us

• Applied product knowledge to solve customer problems• Managed customer complaints and achieved resolutions• Assisted in training of new hires to ensure the highest level of customer service

Bachelor Of Science, Marketing

High School

Education record