Echinea Williams Email & Phone Number

Reading, Pennsylvania, United States

Reading, Pennsylvania, United States

-Collect payments on past due bills.-Utilize computer systems to handle skip tracing.-Inform clients of overdue accounts and amount currently owed.-Negotiate settlements with customers and authorized third parties.-Ensure all customer information is correct, including phone numbers and addresses.-Follow federal and state laws dealing with debt collections-Assist customers with finding the best possible customer assistance program to meet their needs-Outreach to delinquent or high-risk customers to secure payment and determine reason for delinquency on active or inactive loan, deposit and/or credit card accounts-Delegating Tasks And Responsibilities-Increasing Team Motivation and Sharing Positive Feedback and Praise-Helping Team Manager in the development and implementation that improve efficiency-Conducting training of team members to maximize their potential-Create training material for new hires