Product Specialist
CurrentFollow up the sample order of domestic and foreign customers, making Sample Invoice to collect the sample fee1.Arrange samples - Use ERP system to record the order, work with sourcing dept to ex samples, 2. Test products, forwarding functional issues to our engineers and assisting customers to resolve issues, sending golden samples package details to our sourcers to prepare .3. Arrange samples submission, and follow up all details Follow up on Mass productions orders1.Review PO2. Issue PI to domestic and foreign customers, follow up to collect the deposit3.Making order requirements sheet upon received the deposit payment, inform sourcers to source all materials of MP, organize pre-production meeting to make sure order details clear to all.4.Communicating with customers on order details (product appearance/color, laser/silkscreen, packaging/manual, Bluetooth name/UI customization, software APP customization)5.Follow up on UKCA, CE, ROHS, REACH, etc. certificates6. Follow up the shipment date to ensure that we can ex the cargoes on time7.Follow up the third party inspection8.Making shipment documents,like booking, commercial invoice,packing list, follow up shipping scheduleProduct information arrangement1.Organize the specification in English/ Chinese2.Responsible for communicating with designers and following up on product high-definition drawing requirements, and cutting drawings for detail pages in English and Chinese3.Shoot operation video