Eric Ciarkowski Email & Phone Number

• Analyzed retail business data to seek opportunities for improvements or trends
• Presented findings to upper management to confirm efficiency or propose action

Irving, TX

• Resolves complex customer issues from start to finish
• Reviews, discusses and explains products, services, contractual terms and conditions, billing policies and payment options
• Responds to service requests, monitors transactions and acts as a liaison with the customer and the Transmission and Distribution Utility companies
• Initiates contract changes including amendments and location additions and deletions
• Is able to work simultaneously in multiple systems, databases, office programs and online solutions including but not limited to SAP, Access, Excel, various Sharepoints and online market sites
• Owns, monitors and reports on assigned monthly risk controls

Dallas/Fort Worth Area

• Prepare customized financial analyses which include: a debt elimination program, basic estate planning techniques, an emergency savings plan, college savings plans, and a retirement strategy.
• Set-up/change 401(k) or 457(b) plans, provide non group life insurance, and present financial seminars to employees to help reduce stress and maximize productivity.
• Interview, field train, and mentor new team members.

Dallas/Fort Worth Area

• Diagnose and repair Samsung and Apple phones/tablets using micro tools. Repairs often required the use of heat guns, hot plates, microscopes, and soldering.
• Store wide product expertise, face to face sales, contract aquisition, and customer troubleshooting.

• Supervised six employees to maintain the upkeep of a large multiple building church and school facility. Duties included maintaining the work schedule and cleaning supplies, training, general custodial tasks, event.

• Tested ballot machines while preparing the main and satellite facilities for voting. Processed ballots, maintained warehouse, trained officials, and delivered equipment.

• Lead student and parent groups, gave a presentation on student involvement, and advised students on student life activities and academic expectations.
• Charged daily fees for the pool and exercise facilities, maintained greens, landscaped, painted buildings, cleaned the ice rink, and operated penalty boxes.

• Conducted a wide array of secretarial duties from phone calls to research assignments to assist the Executive Director.
• Comprised 30 years of historian work; organizing and storing correspondence.
• Assisted in the running and preparation of the 145th anniversary convention by developing programs, sideshows, and other publications.

• Ensured night security for college prep summer camp in combination with LSSU public safety

• Received industrial parts and equipment, operated a forklift and cranes, and used a computer based inventory system.