Sales And Development Director
Current- Sales of architectural audit, as well as various training and consulting in the field of architectural accessibility for people with disabilities, digital audit and consultancy in the construction of websites available to people with disabilities, training in the field of customer service for customers with disabilities, HR consulting in the field of employment of people with disability.- Creating and implementing strategic business goals. • Creating a coherent product offer.- Planning the annual budget and taking care of its implementation. Management of financial resources, ongoing analysis of financial effectiveness. - Implementation of individual and team sales goals. Managing a 5-person sales team, planning work basket, setting goals and monitoring implementation. Expanding the team with the necessary competences (telemarketing, customer service and marketing support).- Coaching for the development of my team, conducting training (negotiations, sales techniques, and customer service), and job rotation - adjusting the scope of tasks to the skillset of each team member.