Bhavana Angadi 🌱 Email and Phone Number
Want to know me in 1 minute? Check out my website ➡️ https://hellobhavana.com/📈 From a Software QA Engineer to a Product Manager. From a reader to a blogger. From a student to a mentor. From a listener to a public speaker. 👩🏻🎓 Completed MBA from Kingston Business School, London. Completed Bachelor of Engineering in PES University, Bangalore. 📖 As part of my MBA, I learnt about:• Business Strategy, Operations• Big Data and Business Analytics• Organisations and Management in Global Context• Stakeholder Management, Financial Management• Project Management, Supply Chain & Logistics👩🏻💻 7 years of work experience in IT Industry: B2C E-commerce Product & B2B SaaS Product. 4 years of Product Management experience: Worked on both demand and supply side of e-commerce. 🎤 Speaker at Business Schools - IIM, XIME, PES University, Cranfield University Speaker at Organisations - Porter Speaker at Product Schools, Online Platforms - Institute of Product Leadership, Product Management Today, Product Thinking, Preplaced, HelloMeets, Pragmatic Leaders. Product Lead for 4 major projects: 1. Delivery app - Enable smooth Last Mile Operations2. Dunzo - Seamless integration with the last mile delivery 3. Customer Service (CS) - Reducing number of customer calls, chats4. Site Search - Improving Add to Cart conversionCustodian of on-site user experience on all 4 platforms - Android, iOS, PWA and Desktop Web. Curiosity to learn, passion for quality product, attention to detail are my strengths, which has led me to transition from QA to PM.Defining with Data—Why a feature is needed. Carefully detailing with Stakeholders—What to build. Discussing with Engineers—How to build. Launching the product feature—It's the journey I enjoy!Skilled in: • Product Specification • Building the right UX & UI design• Teaching, StorytellingBesides work - 💃 I’m a classical Kathak dancer, Content Creator and Ecopreneur Do you love watching videos, more than reading? I also have a YouTube channel where I upload useful, educational, amazing things I come across in the world ➡️ https://youtube.com/@hellobhavana ✍🏼 I’m an active Content Creator on LinkedIn. I write at least 1 post every week. Let’s Connect! :)
Kraanthi
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FounderKraanthi May 2024 - PresentBengaluru, Karnataka, IndiaOn a mission to take Indians to our good-old healthy and sustainable lifestyle 🇮🇳Check out www.kraanthi.in ↗️Support our women-led business! 🤗 Follow us on socials for tips on Healthy Living — @kraanthi.in on Instagram, FB
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Product ManagerKodypay May 2023 - Jan 2024London, England, United Kingdom -
LecturerKingston University May 2022 - May 2023London, England, United KingdomI teach Digital Marketing (SEO) and Business Strategy to students from diverse backgrounds. Lectured to students of: > Master in International Business Management> Bachelor's in business management, sports science, pharmacology, accounting & finance. I have also been a mentor for undergraduate students in their business consultancy projects. -
Mba Student (Course Rep)Kingston University Jan 2022 - Feb 2023London, England, United Kingdom
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Product Management ConsultantCommon Mission Project Uk Jun 2022 - Jan 2023London, England, United Kingdom- Built a costing tool for the UK Ministry of Defence, by conducting substantial qualitative and quantitative research. - Interviewing 26 military personnel, and economists steered the identification of the right problem statement. - Double-diamond thinking led to effective solution discovery. -
Product Manager 1 - Last Mile Delivery, Supply Chain OperationsBigbasket.Com Apr 2021 - Sep 2021Bengaluru, Karnataka, India- Owning bigbasket delivery app, which is used to deliver more than 1 lac orders everyday. - Delivery app integration with Third Party Logistics (TPL) like Shadowfax. - Bigbasket's B2B Business. - Dunzo app Integration with bigbasket. -
Associate Product Manager Ii - Last Mile Delivery, Supply Chain OperationsBigbasket.Com May 2020 - Apr 2021Bengaluru, Karnataka, IndiaLast Mile Delivery, as the name suggests, deals with the movement of packed goods from warehouse to the customer’s location. If you think about e-commerce, this is the only offline interaction between customer and the company. Hence the last mile piece becomes the face of the company. Owning bigbasket delivery app, which is used to deliver more than 1 lac orders everydayEnsuring the app is simple and user friendly to the delivery executives, with minimal UI screens and interactions.
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Associate Product Manager Ii - Customer ExperienceBigbasket.Com Apr 2019 - May 2020Bengaluru Area, India- Product Lead for Search Conversion & Customer Service. I take care of the shopping experience and post order experience. Here's a brief of my major projects - 1. Automated Customer Service - Interactive platform for customers to quickly service their requests on their own, without contacting CS. Closely work with CS (Customer Service) team to build front end and back end (admin) features. Aim is to minimize number of requests coming to CS, reduce calls AHT (Average Handle Time). 2. Improving add to basket Conversion Rate from Search Result Page - Enabling users to quickly find what they are looking for!3. Redesign of Transactional Communication - Deciding when to trigger order related communication to customers. I own the content of the emails, SMS, PN sent.4. Product Ratings & Reviews - Helping customers in buying decision & increasing sales5. Defining Sorting Logic of Product Listing Pages6. Revenue Generation using Product Ads & Banners7. Order Assistant, Delivery ETA Calculation> Love to do thorough analysis of UI & UX ~ Ensure the necessary affordances, signifiers and feedbacks are provided ~ Run a quick usability testing ~ Write elaborated feedback to design team for all new features > Work with category team to build price benchmarking of products, sponsored products > Work with marketing team to build DPA (Dynamic Product Ads) > Work with content team to build convenient product (description & image) uploads > Work on various ad hoc product requirements: minor & major enhancements > Work with third parties and in house engineering teams to achieve quick GTM (go-to-market) > Constant eye on the glitches & bugs in product> Write specs of features for all platforms: iOS, android, PWA & desktop webAbout my company - bigbasket is India’s largest online food and grocery store. We ensure our users - a smooth grocery shopping experience with our user-friendly web and mobile apps.
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Associate Product Manager I - Customer ExperienceBigbasket.Com Feb 2018 - Apr 2019Bengaluru Area, India
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Software Development Engineer In Test IiBigbasket.Com Dec 2016 - Feb 2018Bengaluru Area, India- Stand alone tester of one of the biggest chunk of an Ecommerce app : Search (Auto search, product search, sorting logic, user’s search query correction)- Testing many important features like banners integration, mobile APIs, order cancellation charges etc., - Test automation of web app, mobile app and APIs. Provide mentorship to fellow team members about test automation and Git.- Writing and reviewing test plans and test cases based on the PRD.
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Instructor - Ecommerce Product ManagementPragmatic Leaders May 2020 - Jul 2020Interactive live learning online class to help professionals upskill in Product & Design. Here's a glimpse of topics of what you will learn in this course - Fundamentals> E-commerce dictionary like AOV, Conversion Funnel, CRO, Product listing pages, Loyalty programs. The Search Saga> Ingredients of Site Search, How does product search work, Search Conversion - Optimize search results, Term Suggestion / Auto Completion of search queryAds - Part & Parcel of Business> On-site Ads, Off-site Ads, Ads Pricing, Ads PerformanceThe Right Communication to the customer > Transactional Communication - When to send, What information to send, Case study - Communication of an order lifecycle, Assignment - Case study of an Amazon order -
Featured SpeakerPragmatic Leaders Dec 2019 - May 2020I. Want to transition from a non-product role to a Product Manager? Check out my answers to FAQs to kick start your PM journey --> https://www.youtube.com/watch?v=BUAywT2wcZcII. How to crack a PM Interview? (Lessons from my 10 interviews both as a interviewer and interviewee)Check out the 7 slides + A trick to impress the interviewer even before your interview --> https://www.youtube.com/watch?v=cBKb3z2VGJ8III. Watch the webinar where there were 180+ attendees to know how bigbasket (India's largest online grocery supermarket) managed the surge in demand in COVID-19 crisis! Know the journey from 30k orders on Day 1 to 3 Lakh orders on Day 40 --> https://www.youtube.com/watch?v=ebdEfYSVf5E
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Software Engineer In TestEltropy Oct 2015 - Nov 2016Bengaluru Area, India- Worked in a team where Dev:QA was 3:1 - Testing Salesforce integration and perform exploratory, functional testing of all new features. - Writing and reviewing test plans and test cases covering positive, negative and edge cases. - Wrote automation scripts, ensuring basic / sanity flows are covered. - Troubleshooting issues reported by customers by identifying the root cause, define corrective actions.- Guide new team members about the product. -
Qa Test Engineer InternEltropy Jul 2015 - Sep 2015Bengaluru Area, India- Manual testing of new product features on web, mobile web and apps. - Writing functional test cases of the features. Eltropy is the smart way to do B2B collateral. We help sales and marketing organisations harness the power of data science and real-time analytics to work smarter, not harder.
Bhavana Angadi 🌱 Education Details
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Distinction • Aggregate: 73% • Best: 85/100
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Cross Cultural Management And Negotiation -
Distinction • Aggregate: 8.74/10 • Best: 9.2 -
Jyothy Kendriya VidyalayaDistinction • Aggregate: 92% • Best: 98 -
Jyothy Kendriya VidyalayaDistinction • Aggregate: 90% • Best: 95
Frequently Asked Questions about Bhavana Angadi 🌱
What company does Bhavana Angadi 🌱 work for?
Bhavana Angadi 🌱 works for Kraanthi
What is Bhavana Angadi 🌱's role at the current company?
Bhavana Angadi 🌱's current role is Tech Product Manager who’s seen the light | Driving Sustainability 🌏 Public Speaker • Engineer, AgilePM®, Certified Carbon Literate • After MBA from London, I founded Kraanthi.in to support Health Revolution!.
What schools did Bhavana Angadi 🌱 attend?
Bhavana Angadi 🌱 attended Kingston University, Rennes School Of Business, Pes University, Jyothy Kendriya Vidyalaya, Jyothy Kendriya Vidyalaya.
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