Ethan Cochran

Ethan Cochran Email and Phone Number

Data Center Technician — AWS @ Amazon Web Services (AWS)
seattle, washington, united states
Ethan Cochran's Location
Johnstown, Ohio, United States, United States
Ethan Cochran's Contact Details

Ethan Cochran personal email

n/a
About Ethan Cochran

Seasoned IT professional with a wealth of experience in computer hardware, network administration, procurement, and asset management. Strong skills in web development, SEO, and general IT support. Holds certifications in Computer Networking Technology from the Knox County Career Center. Dedicated to delivering results through hard work and commitment.

Ethan Cochran's Current Company Details
Amazon Web Services (AWS)

Amazon Web Services (Aws)

View
Data Center Technician — AWS
seattle, washington, united states
Employees:
72973
Ethan Cochran Work Experience Details
  • Amazon Web Services (Aws)
    Dco Technician Iii
    Amazon Web Services (Aws) Jan 2024 - Present
    Dublin, Ohio, United States
    • Escalation point and technical troubleshooter for Systems and Network hardware problems• Deep diving into Linux server issues• Remediation of network outages• Isolation testing and repair of complex computer systems• Troubleshoot technical issues on various platforms ranging from Systems through Networking to Power/Mechanical• Remediation of physical layer outages, both Systems & Network• Remediation or recovery of physical power issues on racks
    View
  • Amazon
    It Support Technician
    Amazon Oct 2023 - Jan 2024
    New Albany, Ohio, United States
    • Supporting on-site internal employees with PC hardware, software and internal tooling. • Working within an internal ticket system to resolve issues and communicate with customers.• Writing and executing CMs (Change management)• Performing software and hardware configuration (e.g., installing new servers or provisioning laptops, installing software programs, configurations to software, etc.)• Coordinating inventory management (e.g., receiving, decommissioning, and liquidating computer equipment)• Assisting Equipment Coordinators and Engineers with local, regional, and global OTS projects
    View
  • Amazon
    It Equipment Coordinator
    Amazon Sep 2022 - Oct 2023
    New Albany, Ohio, United States
    • Supporting information technology assets, performing technical tasks on hardware, operating systems, or enterprise application software. • Coordinating inventory management (e.g., receiving, decommissioning, and liquidating computer equipment)• Performing software and hardware configuration (e.g., installing new servers or provisioning laptops, installing software programs, simple configurations to software, etc.)• Assisting end-users with troubleshooting and break-fixes• Writing and executing CMs (Change management)• Assisting Technicians and Engineers with local, regional, and global OTS projects
    View
  • Transcom
    Technical Support Advisor
    Transcom Jul 2019 - Jun 2022
    Provided Tier 2 Technical Support for consumer electronics & cloud services, in a virtual call center environment.Regularly navigated multiple applications and knowledge bases to verify customers, research solutions, and provide step-by-step instructions.Troubleshot software issues for customers relating to software updates, backup & restores, connectivity, computer applications, and cloud services; in addition to providing general how-to information.Supplied remote troubleshooting for hardware issues using remote diagnostics.Handled escalated interactions from difficult technical issues and frustrated-customer situations.
    View
  • Conduent
    Technical Support Associate
    Conduent May 2017 - Nov 2017
    Provided Tier 1 Technical Support for consumer smartphone products & cloud services, in a virtual call center environment.Troubleshot software issues for customers relating to software updates, backup & restores, connectivity, and cloud services; in addition to providing general how-to information.Supplied remote troubleshooting for hardware issues using remote diagnostics.Scheduled in-store appointments for on-site hardware troubleshooting and repair, when necessary.Mentored new associates during "nesting" by live listening to calls, providing feedback and assistance when needed.Under the supervision of a manger, coached team members in production to improve metrics like hold time, after-call work, and first call resolutions.
    View

Ethan Cochran Skills

Html5 Css3 Bootstrap Wordpress Microsoft Office Web Design Web Development Jquery Jquery Ui Php Phpbb Photoshop Mysql Windows 7 Windows 8.1 Linux Css Javascript Java Windows Html C++ Microsoft Sql Server Sql Xml Programming Cms Seo

Ethan Cochran Education Details

Frequently Asked Questions about Ethan Cochran

What company does Ethan Cochran work for?

Ethan Cochran works for Amazon Web Services (Aws)

What is Ethan Cochran's role at the current company?

Ethan Cochran's current role is Data Center Technician — AWS.

What is Ethan Cochran's email address?

Ethan Cochran's email address is et****@****wen.com

What schools did Ethan Cochran attend?

Ethan Cochran attended Knox County Career Center, East Knox High School.

What are some of Ethan Cochran's interests?

Ethan Cochran has interest in Psychology, Web Design, Sociology, Civil Rights And Social Action, Biotechnology, Politics, Computer Security, Computer Science, Science And Technology, Human Rights.

What skills is Ethan Cochran known for?

Ethan Cochran has skills like Html5, Css3, Bootstrap, Wordpress, Microsoft Office, Web Design, Web Development, Jquery, Jquery Ui, Php, Phpbb, Photoshop.

Not the Ethan Cochran you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.