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Small-team in a high tech startup environment: manage product assembly (including some design), testing, and pilot deployment.

Managed multiple high-profile projects delivering technology to bank associates world-wide. Highlights include:• Engineered complex, multi-faceted email transition during merger of Fleet Bank Boston• Managed the development and deployment of the NewsGator RSS system to 60,000 nodes, saving in excess of 24,000 printed sheets of paper each week.• Managed Desktop and Server deployment into Latin America [Brazil, Argentina, Chile, Uruguay]• Retired and replaced key email system [Office Vision/ OV Connector] company-wide that included creating extensive Product Requirements documents • Managed implementation of Linux email firewall solution

Key player on the management team for a $100 million world-wide IT system revamp and responsible for $1.8 MM EMEA budget. Responsible for tracking and coordinating 40,000 PC deployments at over 1000 sites in North America, Europe and Africa. Provided strategic direction and managed 15 Site Implementation Project Managers. Managed cross-functional teams across the entire organization. Controlled master schedule for deployments across 3 continents. Played lead role in scheduling all server deployments in EMEA region. Resolved all mission critical process failures in order to ensure high quality assurance. • Created new procedures for data submission and reporting - assuring smoother execution and shorter delivery times • Designed database software tool used globally by senior management to enable on-time deployment• Delivered fully operational system on-time and 25% under budget• Detailed tracking enabled additional cost-savings of 10% • Created weekly reports for executive sponsor

Managed Product Engineering, User Acceptance Testing, Pilot and Rollout of numerous client packages to a 4000 workstation, multi-platform (Novell, NT, Win95, OS/2) environment. Developed numerous processes for software deployment, support and issue escalation. Acted as liaison between client and multiple technology support groups. Worked closely with deployment teams as they migrated sites to new NT platform. Personally managed the execution of every software upgrade and new release.• Directed and prioritized product engineering meetings to reduce core engineering cycle times by 40% • Created Product Requirements Development Release document• Problem-solving skills saved the division over $500,000 in potential downtime

Provided analysis, planning and engineering support for NT rollout to over 1,500 workstations, replacing Windows 3.1 and Macintosh workstations throughout the company. Technical Liaison and Business Analyst for T2000 Profiling effort. Created 30 group profile documents detailing Year 2000 issues as they impacted the NT environment rollout. Created process flows for all phases of the T2000 Distributed project.• Process work demonstrated alternatives, allowing management to reduce total project cost by over 75%• Unique understanding of technology and business methodology reduced Profiling effort time by 30%

Over a 5-year period, built an entire IT department from one person to a staff of 12. Deployed the Division’s first PCs, LANs, email system, and scheduling system. Created and staffed a help desk. Provided architecture and management for the simultaneous relocation and upgrade of the Division headquarters to an NT 4.0 platform in a new building with 120 users. Projects included WAN design, cabling, power systems, server room design, raised floor, rack building, server installations, workstation design and delivery, data and systems migration and user training.• Deployed multiple servers and workstations into 15 sites – under budget and on time• Designed and produced the Division’s first web site • Managed a $3 million dollar equipment budget • Negotiated contracts and managed all software and hardware providers

• Upgraded the college from a distributed LAN environment to a centralized WAN system in one year. • Managed development, implementation and maintenance of over a dozen LANs. • Created RFP’s, reviewed and awarded contracts, worked with vendors • Provided periodic user training sessions

Entered a small manufacturing firm that had no computer systems, and implemented a total automation plan. • Computerized shipping, receiving, inventory, purchasing, and shop floor control systems. • Implemented and maintained a complete MRP II system. • Trained personnel in the use of system modules. • Master Scheduled production for entire facility. • Participated in several engineering teams from initial concept through production, providing valuable input on the design of the Sputtering machines. • Worked closely with numerous machine shops and technical vendors, often visiting sites to assure proper quality and timely delivery of parts.