Michael J. Kim Email & Phone Number

• More than 18 years of successful experience in eCommerce, Information Security, and IT across all phases of projects in Agile environment.• In my recent 7 years at Mercedes-Benz Australia: extensive knowledge of Daimler IT landscape established through diverse information security & project management and support in Online, Retail and Shared applications for Cars, Vans, Finance Service and Daimler Trucks & Buses.Key Skills:• Extensive experience in establishing technology projects including the setup of project strategy, analyzing new technologies, determining resourcing requirements, defining governance and management frameworks• Expertise in managing all aspects of the testing phase such as test planning, UAT, execution, issue resolution and progress reporting to ensure that all aspects of a project are in compliance with business requirements• Advanced experience in local dealers support, and managing multi projects in fast-paced environment• Strong knowledge and direct management experience in information security compliance, data protection controls (GDPR & ISO 27K), risk mitigations and IAM solutions for customer facing applications• Excellent communicator with ample experience in facilitating optimal communication with business and technology teams and collaborating across organizational departments• Extensive experience in eCommerce and Online Marketing including social & digital media coverage• Strong business acumen with in depth knowledge of international consumer trends and expertise in analysing web traffic data and developing marketing strategies• Advanced experience in customer and campaign insights, and creating and managing ad hoc campaignsKey Achievements (Mercedes-Benz):• Identified and mitigated digital data security risks in Australia & New Zealand IT landscape - To bring data ownership in house and gain full Mercedes-Benz control, analyzed over 250 digital accounts from all Mercedes-Benz legal entities, vendors and agencies which were not being actively managed and established digital data ownership control for all accounts.• Led Daimler IAM solution implementation: managed SAML 2.0, OIDC and CIAM implementation to take the security layer to the next level for all local internet-facing applications. • Developed the information security task manual and trained local technical & business application owners and vendors.• With Global & Region Retail of The Future project teams, supported and delivered Digital Commercial Platform (New & Used Cars, Technical Accessories) in AU & NZ.

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  Washington State University

  B.S.