Ryan Sheppard Email and Phone Number
Ryan Sheppard's Location
Detroit Metropolitan Area, United States, United States
Ryan Sheppard's Contact Details
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About Ryan Sheppard
As a senior e-commerce technology executive with extensive global experience, I partner with B2B, and B2C/D2C companies to drive strategic value and serve as a trusted client advocate. My expertise lies in delivering consultative, value-driven insights across the digital commerce landscape and the innovative solutions that power today’s e-commerce businesses.With over fifteen years of specialized experience in e-commerce—encompassing consulting and strategy, sales, program management, operations, and solution delivery—I possess a comprehensive understanding of the entire pre- and post-delivery lifecycle. I have successfully collaborated with over seventy brands across direct-to-consumer, manufacturing, wholesale distribution, and other B2B industries, guiding them through complex digital transformations and strategic implementations. My unique approach to crafting strategic roadmaps enables clients to transition seamlessly from their current state to an optimized future, aligning e-commerce solutions and back-end systems with key business objectives to enhance operational efficiency and drive financial success.I am deeply passionate about leveraging technology to create impactful business outcomes and am committed to helping organizations navigate the complexities of digital commerce in today’s rapidly evolving landscape.Samples of past and current clients:Tupperware, Wahl Clippers, Pella Windows, North40 Outfitters, HMART (Grocery), Tilray, Jim Beam (Beam Suntory), Petco, Dr. Fosters & Smith, Silver Jeans, Bridgestone Tires, JAG Jeans, Christopher Blue, La Senza, Summit Hut, Shoebacca, SAXX, Ray-Allen, Luxury Lane, Baker Hughes, Sole Technology, Corel, Malwarebytes, Acronis, Parallels, Sears Canada, In Vogue, Inc. and many more.
Ryan Sheppard's Current Company Details
Ryan Sheppard Work Experience Details
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Senior Director, E-Commerce StrategyNet At Work Jul 2024 - PresentNew York, Ny, UsAs Senior Director, E-Commerce Strategy, I'm responsible for developing, leading, and executing comprehensive e-commerce strategies to drive growth and profitability for Net at Work clients and customers. Aligning our client's business objectives with market opportunities, ensuring that clients remain competitive and innovative in a rapidly evolving market. Working closely with clients across Net at Work business units and our third-party partners, agencies, and vendors to provide thought leadership and best practices.
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Practice DirectorPixafy Feb 2023 - Jul 2024New York, Ny, UsKensium acquired Pixafy (a Net at Work Company) as part of an Asset Swap. Read the full press release here: https://www.netatwork.com/press/net-at-work-acquires-kensiums-acumatica-operations-announces-sale-of-pixafy-to-kensium/ Pixafy is the Winner of BigCommerce's 2023 New Agency Partner of the Year.At Pixafy, we aim to enable seamless e-commerce integration for B2B and B2C small and mid-sized businesses, bridging online storefronts with complex back-office systems. We simplify and unlock your e-commerce potential for enhanced efficiency and profitability. Our tailored solutions streamline operations and customer experiences. We provide ongoing support and stay ahead of emerging trends and technologies. Together, let's revolutionize how your business operates in the digital age. Pixafy is a BigCommerce partner (2023 New Agency Partner of the Year), Adobe (Magento) Commerce, and Shopify Partner. We also are the creators of erpCommerce (ERP + eCommerce connector) for Adobe (Magento) Commerce to SageX3 and NetSuite ERP solutions. -
AdvisorEverest Agency Mar 2017 - Feb 2023Raleigh, North Carolina, UsA modern digital agency focused on strategy, design, and engineering to create digital experiences that enhance the customer journey. Everest co-creates connected experiences that are strategy-led, enabled by technology, enhanced by data, and delivered through expertise. -
Vice President, Client SuccessKensium Solutions May 2017 - Oct 2022Chicago, Illinois, UsAs Vice President of Client Success, I worked directly with Kensium’s clients to define comprehensive strategic approaches that help them realize their visions for long-term digital transformation. My responsibilities included evolving Kensium’s methodology and operational processes to foster more productive and efficient client relationships and managing a dedicated team of professionals within the Client Success Department. -
Head Of Us OperationsKensium Solutions Nov 2017 - Sep 2022Chicago, Illinois, UsAs Head of US Operations, I worked directly with Kensium's CEO & COO to make decisions for operational activities, set strategic goals, regularly evaluate the efficiency of business procedures according to organizational objectives, and apply improvements. Review financial information and adjust operational budgets to promote profitability, revise and formulate policies and support their implementation across the entire organization of 350+ employees on three different continents. Additionally, I worked with and supported Kensium VP's and Department Heads in developing plans to meet their department's future needs. Formulating training plans, maintaining efficient team structure and performance through analytics, processes, tools, maximize new & current client engagement, and develop & maintain internal control systems to ensure accountability.
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Senior Key Account Manager - Major AccountsCleverbridge Mar 2016 - Apr 2017Cologne, DeDirectly responsible for managing, retaining, and growing the top five revenue-producing accounts within cleverbridge, which make up 53% of cleverbridge’s 70% recurring revenue annually. Work closely with the principal external stakeholders and reports to ensure cleverbridge is positioned as the industry leader in eCommerce cloud-based subscription billing and monetization.• Invited to be one of five members of cleverbridge’s 2017-2019 Strategy Ideation Group, responsible for Client Success Services (CSS), within my first three months of employment. Directly responsible for aiding in the addition of the Monetization and Consulting Services offering. Considered a thought leader within the group regarding revenue-generating ideas, based on my extensive knowledge in eCommerce and 3rd party solutions. • Actively led an enterprise reporting proof of concept for one major client leveraging Microsoft PowerBI, working closely with client management, development, and internal & external key stakeholders. Personally responsible for the initial DAX Coding as part of PoC. -
Punk / Contributing WriterEcompunk May 2012 - Sep 2016ecomPunk was a commerce revolution news site written by authors with long-standing experience in the field of commerce based on Europe and US trends, insight and thought leadership.
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Director; Sales & Account Management, Central Us & EuropePfsweb (Via Crossview Acquisition) Mar 2015 - Mar 2016Irving, Texas, UsSuccessfully managed CrossView’s omnichannel commerce services to include software, development, consulting & strategy, and digital marketing throughout Central US and Europe.• Signed and led a major net new named account, converting it into one of CrossView’s largest growth accounts during my first six months, taking a six-figure engagement and turning it into a three-year multi-million dollar retainer.• Responsible for such clients as Sears Canada, The Pampered Chef, and Essentra PLC. • Demonstrated strong channel partnerships with companies such as hybris/SAP, IBM WebSphere, and CenturyLink.My areas of expertise involve eCommerce Development and Strategic Consulting:• B2C / B2B Consulting• Pre-launch Strategy & Execution• Digital / Mobile strategy • Omni-Channel Retailing• New Customer Acquisition • Platform selection• Project phasing and road mapping• ROI analysis• Complex back-end system integrations• 3rd Party selection and integration -
Director; Sales & Consulting Services - Central Region / CanadaGuidance Jan 2013 - Mar 2015Marina Del Rey, Ca, UsResponsible for leading Guidance’s eCommerce development, creative, hosting & managed services, and strategic consulting services offering throughout the Central U.S and Canada. Responsible for signing 17 exclusive new brands over twenty-seven months. Coordinated and ran all client related engagement activity from new customer acquisition, project scoping conversations, contract negotiation, drafting of SOW’s, project profitability and delivery, knowledge transfer and project kick-off. Highest sales within the company in 2013/2014, successful in meeting quarterly and yearly territory forecasts and goals. Guidance works with the following platforms: Magento, Demandware, EPiServer, hybris and Oracle/ATG.Some of my client's successes included; • 14.89% Increase in Pages Viewed During 2013 Holiday Season as compared to 2012. • 154% Increase in Online Sales first-month post-launch compared to the same month in 2012. • 1.2% Increase in Conversion going from 1.6% to 2.8% in the first six weeks post go-live.• 73% Increase in online revenue from 2013 to 2014. (B2B client) -
Sr. Ecommerce Business Development ManagerLyons Consulting Group 2011 - Jan 2013Chicago, Il, UsResponsible for selling LyonsCG service offerings to include; development, creative, strategy, hosting & managed services. Focused on Magento, Demandware & Hybris platforms. Work in close collaboration with companies such as Platinum Performance, La Senza, and others on their retail strategy and cross-channel sales strategy, ROI analysis, back-end systems processes (ERP, CRM, 3rd party integration & selection), digital marketing (social, PPC, SEO/SMO), omnichannel retailing, pre-launch strategy & execution, project phasing, and road mapping. -
Senior Account Manager - Digital MarketsGartner 2011 - 2011Stamford, Ct, UsConsulted CEO’s, CMO’s and C-level executives on key business initiatives such as implementation and integration best practices, marketing, eCommerce, software development, go-to-market strategy, segmentation, new market entry, cloud & SaaS/IaaS/PaaS development, and overall ROI analysis. I provided the daily insight necessary for clients to make better decisions as it relates to their customers, competitors, markets, and technologies. -
Vice President; Interactive / Digital Marketing Cpg & Client ServicesShell Jan 2006 - Dec 2008London, England, GbCoordinated all Chicagoland digital and traditional marketing as well as sales events for regional Shell subsidiary. Worked closely with top-level executives from companies such as PepsiCo, Visa, Gatorade, Illinois Lotto, and Red Bull. • Managed all aspects of digital marketing, brand management, and customer/client interactions. • Directed company objectives with the goal of increasing local and regional brand loyalty through the implementation of cross-promotions with well recognized and established local and regional brands (Vienna, PepsiCo, Chicago Cubs). • Implemented digitally placed marketing, selling/buying ad space, and promoting local products through area-specific demographics and demand. Product placed sales increased 150% in the first six weeks. • Provided oversight to the daily functions of 9 regional managers and 350 employees with expenditures exceeding 11.7 million dollars per year. • Promoted twice. -
Director; Business Development (Contract Position - Start-Up)Walker Sands Communications Jul 2005 - Dec 2005Chicago, Illinois, UsPlanned and executed numerous marketing, positioning, branding, and go-to-market strategy campaigns for corporate accounts and start-ups in B2B and B2C industries. Implemented the use of a company-wide CRM program that improved our ability to track, forecast and manage accounts as well as all marketing and lead generation efforts to improve sales/marketing results and internal/external communications. -
Senior Account ExecutivePims May 2004 - Jul 2005New York, Ny, UsDesigned and implemented various sales/marketing plans and programs with a focus on building two-tier distribution channels while fostering demand in the Marketing, Advertising, and Public Relations markets. Maintained strong relationships with “C” level executives and decision makers within Fortune 500 Companies including Edelman, McDonalds, CBS, Home Depot and various Government Entities. Exceeded and met all quotas throughout tenure. Recognized for procuring one of the largest revenue-generating clients during my time with PIMS and received two promotions. Directed P&L initiatives for Midwest, Northeast, and European regions. -
0481 - Landing Support SpecialistUnited States Marine Corps Reserve 2000 - 2004Washington, Dc, UsTrained in the doctrinal concepts of landing support and the landing force support party; conducted port, arrival/departure airfield, helicopter landing zone, and railhead operations. Assisted in the application of Automated Information Systems (AIS) that was utilized throughout the Defense Transportation System (DTS) in order to track and interface movement data with load planning programs. Contributed to the preparation, planning, and execution of strategic mobility plans in accordance with the Time Phased Force Deployment Data (TPFDD) used to deploy and sustain forward deployed forces.
Ryan Sheppard Skills
E Commerce
Digital Marketing
Lead Generation
Digital Strategy
Social Media Marketing
Business Development
Product Marketing
Marketing
Product Management
Strategy
Mobile Applications
Advertising
Sales
Management
Mobile Marketing
Leadership
Mobile Devices
Competitive Analysis
Software Development
Enterprise Software
B2b
Online Retail
Consultants
Consulting
Smo
Brand Development
Marketing Analytics
Product Launch
Ryan Sheppard Education Details
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Depaul UniversityE-Commerce Technology -
Florida Gulf Coast UniversityMarketing / Minor: Advertising
Frequently Asked Questions about Ryan Sheppard
What company does Ryan Sheppard work for?
Ryan Sheppard works for Net At Work
What is Ryan Sheppard's role at the current company?
Ryan Sheppard's current role is Passionate Senior Executive of all things Commerce & Digital Technology..
What is Ryan Sheppard's email address?
Ryan Sheppard's email address is rs****@****ium.com
What is Ryan Sheppard's direct phone number?
Ryan Sheppard's direct phone number is +131292*****
What schools did Ryan Sheppard attend?
Ryan Sheppard attended Depaul University, Florida Gulf Coast University.
What skills is Ryan Sheppard known for?
Ryan Sheppard has skills like E Commerce, Digital Marketing, Lead Generation, Digital Strategy, Social Media Marketing, Business Development, Product Marketing, Marketing, Product Management, Strategy, Mobile Applications, Advertising.
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