Edward Cook Email & Phone Number

Lynchburg, Virginia, United States

I manage the accounts of businesses that broker their employee benefits through Scott Insurance. I ensure excellent customer service and timely communication during renewal and open enrollment and answer policy questions throughout the year.

Lynchburg, Virginia, United States

Working on the employee benefits team providing companies with employee healthcare, risk management, and benefits education.

Lynchburg, Virginia, United States

• Researched loneliness, social media, and mindfulness on 4 different projects, collaborating with dynamic teams
• Crafted clear, concise questions by conducting over 70 interviews and lab measurements with diverse students
• Recruited participants for multi-measure studies by persuasively engaging people through tabling and presenting
• Analyzed 94 transcripts of interviews, learning to process large data sets and create actionable plans

Lynchburg, Virginia, United States

• Administration of members, including processing new members, vetting applicants, and managing official email
• Presented engaging lectures to groups of up to 150 students, facilitating discussion on unique topics
• Developed planning skills by maintaining a detailed plan for events and procuring the location/materials

Lynchburg, Virginia, United States

• Learned how to manage the human resources needs of a billion-dollar company at all levels
• Developed a company-wide 4-day new employee training based on over 50 policies in a highly regulated industry
• Updated and organized 96 job descriptions, creating a navigable database for employee hiring and promoting
• Created and sent over 30 company-wide communications informing all employees of critical changes
• Planned an annual all-employee event for 200 people, communicating with vendors and coordinating with a team

Stuttgart, Baden-Württemberg, Germany

• Worked in a highly collaborative military environment that required a United States Secret Security Clearance
• Conducted research on the topics of mental health and suicide prevention, presenting my findings to Command
• Reviewed suicide prevention methods in use and suggested improvements to bolster effectiveness among the unit

Fayetteville, North Carolina, United States

• Managed daily operations of a fast-paced multimillion-dollar community company learning strategic management
• Lead a team navigating unique and complex situations, training employees to produce high-quality work
• Provided a personal experience to each customer by effectively predicting and managing patrons’ expectations

Master Of Science - Ms, Industrial And Organizational Psychology

Industrial Organizational Psychology, Psychology, 4.0

Activities and Societies: Psychology Student of the Year / Psi Chi Officer / Honors Researcher