As a Technology Services Specialist at BankinBuddy, I contribute to an innovative startup revolutionizing payment processing and financial services. We deliver cutting-edge technological solutions to enhance operational efficiency and drive financial success for businesses. I engage with around 10 clients to understand their unique needs and provide tailored solutions, such as payment gateways and financial tools. Collaborating with a cross-functional team, I help design and implement tech solutions for business expansion, including CRM and POS systems. By staying updated on industry trends, I offer valuable advice to clients, resulting in significant savings, such as the $5,000 monthly savings for Pizza Twist Sacramento through payment processing changes. Tools Used: MS Office, Sharepoint

As the Marketing/Move-In Coordinator for a large senior living community, I evaluated campaign efficacy using analytics and the CRM Yardi database. I motivated teams to exceed monthly targets, maintaining occupancy rates above 85% and increasing revenue by 6.5% from the previous year's second quarter. Additionally, I developed strategies to drive business outreach by leveraging current marketing trends and using the Citrus Height Times to reach the intended audience.Tools Used: MS Office, Sharepoint

An experienced leader consistently surpassing monthly sales targets, adept at managing business reports and needs through Microsoft Dynamics 365 CRM. Utilizes software to analyze performance metrics and strategize effectively. Achieved an impressive 85.7% average closing percentage in Northern California, resulting in a 5.9% increase in the club's total income for the third quarter compared to the previous year. Additionally, developed technical and mechanical skills to support both customers and field staff.

As a sales professional at the West's leading Kenworth truck dealership, I significantly boosted overall productivity and total sales, consistently exceeding quotas by an average of 7.5%. This success was achieved through a customer-centric approach and extensive engagement with customers across multiple touchpoints. Additionally, I developed expertise in products and services by implementing customer relationship management software.

Managed staff at a high-traffic location within Sacramento's top Health Club Franchise, utilizing DataTrak and ABC CRM systems to analyze data and predict future trends, assess business standings, and address current needs. Consistently surpassed monthly sales targets of $40,000 to $60,000, achieving an average increase of 5.7% from the previous year's quarters. Additionally, led staff in developing both technical expertise and soft skills to effectively engage with a diverse and high-touch customer base.

-Build rapport and retention with high need clientele