Erica Corsmeier Email & Phone Number

Calgary, Canada Area

 Assisted in the opening and management of the first Ted Baker concession store within The Hudson's Bay department store in Western Canada Partner with store manager to drive KPIs and coach team to excellence utilizing in the moment coaching and weekly touchbase logs  Consistent "Ted's School of Excellence" training and standards  Implement merchandising guidelines, replenishment, and housekeeping standards  Creating and developing relationships within a department store environment  Inventory control and integrity

Vancouver, British Columbia, Canada

 Maximize store sales and achieve sales goals  Ensure excellence in customer service by modelling brand specific behaviors  Training and coaching customer service and engagement, brand identity, product knowledge, and operations  Participate in buying to ensure next seasons merchandise is tailored to stores best selling product Partnering with district visual manager to implement merchandising directives to maximize store sales potential  Recruit and hire high caliber talent  Upholding loss prevention awareness, safety standards, and compliance

Burnaby, British Columbia

 Started in Sherwood Park location within a 1.3M store, worked with district manager to move into a role in a 2.6M store and eventually a 3.2M location in Metrotown Mall within Burnaby British Columbia Responsible for meeting driving personal sales, power seller sales, and store KPIs Assisted in the implementation of new company wide selling strategies  Manage and resolve staff and/or customer relations  Support sales associates with training, retention, career development, succession planning, and recognition  Support physical inventory and reduce store shrink  Ensure compelling visual merchandising strategies based on analytics of the business