Customer-focused manager with 20+ years of extensive experience related to operations, financial budgets, P/L management, regulatory compliance, training and project management in leading teams to successful outcomes while overseeing 1,000+ direct accounts.• Established track record of exceeding expectations by thinking strategically while managing day-to-day operations and assuming increasing responsibilities.• Respected leader with experience in training staff to work together as a highly motivated, productive team with strong communication and presentation skills.• Proven ability to coach and develop individuals from diverse backgrounds.• Consistently commended for top-notch root cause analysis, adaptability, organizational skills and work ethic producing dynamic results.