Ed Andrew Email and Phone Number
Ed Andrew work email
- Valid
- Valid
Ed Andrew personal email
I am a highly motivated, customer focused and diligent project manager responsible for delivering global projects for a wide ranging customer base. It can often involve tight deadlines with numerous moving parts and technical aspects. I ensure project timelines are met through effective communications and stakeholder management. I thrive of challenging environments and always aim to exceed the customers expectations.
Somerford Associates Limited
View- Website:
- somerfordassociates.com
- Employees:
- 58
-
Project ManagerSomerford Associates Limited May 2022 - PresentCheltenham, England, United Kingdom
-
Manager, Project ManagmentWest Unified Communications Services Oct 2021 - May 2022 -
Implementation Project Team LeaderWest Unified Communications Services Dec 2019 - Oct 2021
-
Implementation Project ManagerWest Unified Communications Services Jun 2017 - Dec 2019I am responsible for running implementations projects for new companies that are introduced to our business. This usually involves customers that high value to the organisation or have a complex set up that requires carful management during the implementation stage (ie specific or bespoke technical or operating requirements). I am responsible for coordinating with multiple teams from within my organisation aswell as the customers to ensure all stages of the implementation are met, including, marketing, IT and telecoms and often including senior members managment from both sides. I provide advise and proposals to the customers on the best way for workstreams to run in order to best meet their needs. The role can also involve work with existing customers looking to add or switch from an existing product.
-
Operations Support CoachWest Unified Communications Services Mar 2012 - Jun 2017The main responsibilities included Answering queries from the team regarding current operating processes within our Customer Service and Reservations department. Supporting new hires and providing up skilling, coaching and training within the department. Create new process for new and existing products to ensure they are supported in the most effective way both for the customer and the business. Monitoring agents on an individual basis and provide feedback regarding their process and customer service skills. The role also included conducting 121 and group coaching and training sessions to develop any areas that agents need improvement on and rolling out new procedures and processes as well as supporting the team leaders with any ad hoc tasks that need completing.
-
Conference CoordinatorWest Unified Communications Services Jun 2011 - Mar 2012Responsibilities & AchievementsThis role is based in the general reservation department which involves booking various types of audio based conferences as well as delivering customer support to current clients. I also provided support for our Event Reservations team and event call delivery team with assisting in starting legal telephone hearings and connecting participants to their required conference calls
-
Insurance ConsultantEndsleigh Insurance Services Ltd Jun 2010 - Dec 2011
Ed Andrew Skills
Ed Andrew Education Details
-
Psychology And Criminology -
OtherProject Management
Frequently Asked Questions about Ed Andrew
What company does Ed Andrew work for?
Ed Andrew works for Somerford Associates Limited
What is Ed Andrew's role at the current company?
Ed Andrew's current role is Project Manager.
What is Ed Andrew's email address?
Ed Andrew's email address is ea****@****est.com
What schools did Ed Andrew attend?
Ed Andrew attended Swansea University, Other.
What skills is Ed Andrew known for?
Ed Andrew has skills like Coaching, Employee Training, Customer Service Management, Problem Solving, Team Leadership, Microsoft Excel, Customer Service.
Who are Ed Andrew's colleagues?
Ed Andrew's colleagues are Benedict Marrable, Erika Porter, Hugo Clark, Jack Travis, Bill Balfour, Kavita Deoraj, Bill Balfour.
Not the Ed Andrew you were looking for?
-
Edward Andrew
United Kingdom -
2gsk.com, yahoo.co.uk
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial