Digitizing the workspace that uses the new technologies and the development of existing technologies to improve both the performance and the satisfaction while in the workspace.

Designing the digital workspace of the future where employees can quickly find people, book meeting rooms and are ultimately setup for success with one connected office solution

Work on a global scale supporting North America, LATIN America, EMEA and Australia for Telecommunications solutions. I have the following responsibilitiesProduct Planning: Collect Market Requirements and Finalize the development plan that will work for all supported NEC Theaters.Product Management: Review, Monitor and deliver product based solutions based on the product planProduct Life cycle management for all Telecommunications products to all NEC theatersCreate a product marketing strategy for Telecommunication products to all NEC Theaters.

I currently manage NEC Infrontia partneships with IP phone providers in the domestic USA. I help their executives develop business and marketing plans, as well as deploy converged solution, deliever sales training and presales product support to their field sales teams and customers.

- Develop and budgeted product launchs and marketing plans for company’s Voice Over IP products in North America.- Managed efforts with sales department, engineering and external vendors throughout each project life cycle to monitor its success, track customer feedback and recommend changes- Direct external communications in support of company’s Voice over IP products.- Initiate and maintain action plans to address problems and keep projects on track- Define, prioritize and recommend future product development opportunities based on an understanding of competitive factors, market trends and perceived customer needs- Fulfill special requests for additional sales and marketing support for more than 20 offices nationwide

- Developed, executed and maintained numerous videoconferencing products and services. Gained extensive rollout experience and demonstrated commitment to on-time delivery- Led team of engineers and external vendors in the specifications, creation and implementation of new products and services - Provided ongoing sales support for all company sales personnel and select high-profile end-users- Demonstrated above-average problem-solving and customer service skills resulting in salvage of several large accounts, including the state prison system, and the sale of new business, such as Texas Tech- Consistently went outside of defined responsibilities to provide additional training and support for major customers/distributors upon demand

- Ensured satisfactory resolution of technical product deficiencies resolved; maintain a “known problem” database to eliminate re-work- Served as liaison between NEC’s foreign and domestic development teams, as well as sales engineering and operation teams, to ensure complete alignment of expectations and plans- Coordinated product development work to ensure timely delivery and budget adherence

- Designed, engineered and managed compressed video teleconferencing systems for DS-0, DS-1 and DS-3 networks utilizing computer-aided design- Developed integrated systems proposals in response to bid requests- Provided customer support for system/product troubleshooting- Provided technical product-line support for sales/marketing personnel- Provided technical assistance for interoperability testing with other vendors’ Codecs, Multipoint Control Units and Inverse Multiplexers.

- Wrote and edited documents and schematics- Tested new and old equipment such as the ITS 600, IMT-150 (SONET) and RC-28D multiplexer