Ed Balducci

Ed Balducci Email and Phone Number

Service Delivery Director @
Ed Balducci's Location
Pleasanton, California, United States, United States
Ed Balducci's Contact Details

Ed Balducci personal email

n/a
About Ed Balducci

Dedicated professional with 25 years of Telecommunications experience focused on providing excellent customer support for technical solutions to critical and strategic customer issues, needs, and systems. A proven track record of providing customer service and support to large national and international accounts. This includes a strong contribution to the company profitability. Extensive experience working with executive management in both sales and service to define support needs, ensure continued maintenance contract revenues and up sales opportunities

Ed Balducci's Current Company Details
Retired

Retired

Service Delivery Director
Ed Balducci Work Experience Details
  • Retired
    Retired
    Retired Dec 2021 - Present
  • Atos
    Service Delivery Director
    Atos Feb 2016 - Dec 2021
    Pleasanton, Ca
    Responsible for delivering high quality and professional support to Atos largest customers, to ensure that their solutions and services are positioned successfully for the long term. Involved in all aspects of Service Delivery, Business Process Activity and Implementation for AtosTop 100 and Global Accounts. Provided an external and internal single point of accountability across complex customer environments. Managed the entire customer portfolio, aligning services capabilities, while driving self reliance and process quality for the customer and account teams.
    View
  • Ibm
    Ecom
    Ibm 1995 - 2000

Ed Balducci Skills

Unified Communications Voip Unified Messaging Ip Sip Telecommunications Wireless Telephony Managed Services Sales Ivr Business Process Vendor Management Direct Sales Professional Services Call Centers Integration Service Delivery Cloud Computing Troubleshooting Data Center Product Management Solution Selling Strategy Service Management Avaya Contact Centers Mpls

Ed Balducci Education Details

Frequently Asked Questions about Ed Balducci

What company does Ed Balducci work for?

Ed Balducci works for Retired

What is Ed Balducci's role at the current company?

Ed Balducci's current role is Service Delivery Director.

What is Ed Balducci's email address?

Ed Balducci's email address is ed****@****tos.net

What schools did Ed Balducci attend?

Ed Balducci attended George Mason University.

What skills is Ed Balducci known for?

Ed Balducci has skills like Unified Communications, Voip, Unified Messaging, Ip, Sip, Telecommunications, Wireless, Telephony, Managed Services, Sales, Ivr, Business Process.

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