Director - Customer Operations, Solutions And Client Delivery
Fusion Cx (Acquired Sequential Technology International)
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Ed Bennett Email & Phone Number
Director - Customer Operations, Solutions and Client Delivery
at
Fusion CX (acquired Sequential Technology International)
1 work email found
@sequentialtech.com
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✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Director - Customer Operations, Solutions and Client Delivery
Location
Denver Metropolitan Area, United States
Company size
Who is Ed Bennett? Overview
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Quick answer
Ed Bennett is listed as Director - Customer Operations, Solutions and Client Delivery at Fusion CX (acquired Sequential Technology International), a with 970 employees, based in Denver Metropolitan Area, United States. AeroLeads shows a work email signal at sequentialtech.com and a matched LinkedIn profile for Ed Bennett.
Ed Bennett previously worked as Experienced global leader, customer advocate, proactive strategist at Sequential Technology International and Director - Customer Operations, Solutions and Client Delivery at Sequential Technology, International. Ed Bennett holds Bachelor'S Degree, Electrical And Computer Engineering from Kansas State University.
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Email format at Fusion CX (acquired Sequential Technology International)
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{first}.{last}@sequentialtech.com
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Profile bio
About Ed Bennett
Experienced global leader who couples business, technology and leadership experience to build top-and bottom-line value. Expertise spans large-scale program and account management, implementation, business operations, infrastructure planning/design/optimization; contract and customer success management, SLA development, process improvement and fiscal management.Leader with big-picture vision who spearheads critical corporate initiatives and maximizes growth of customer relationships.Proactive strategist skilled at resolving problems, negotiating, contracts, organizing cross-functional teams and delivering profitable results. Leverages understands client’s business, organizational structure and culture to best identify business opportunities.Skills and Specialties developed along the way: AccountabilityValue creationStrategic thinking, research, and analyticsBuy flow including order capture, provisioning and activation Customer success and team successService delivery and assurance, business intelligence creation and optimization Complex, large scale project managementDigital transformationProgram management/Project Management/Account ManagementTechnical salesBusiness process improvement, structured problem solving and automationNetwork architecture, planning and engineeringAsset optimization, revenue management and modelingM&A and decision supportAPI Integrations (B2B, E2B, C2B)Act the way you want to be, and you will be the way you act.
Listed skills include Network Architecture, Wireless, Telecommunications, Voip, and 28 others.
Current workplace
Ed Bennett's current company
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Fusion Cx (Acquired Sequential Technology International)
8 roles · 38 years
Ed Bennett work experience
A career timeline built from the work history available for this profile.
Experienced Global Leader, Customer Advocate, Proactive Strategist
Director - Customer Operations, Solutions And Client Delivery
Current
Sequential Technology, International
Lead a team of 350+ employees providing order lifecycle management and automation fallout correction. Own lifecycle from sale, delivery through lifecycle management of digital transformations, B2B SaaS, PaaS, VoIP, Cloud, UCaaS, API and BPO portfolio of enterprise customers. Trusted advisor who consistently deliver a re-occurring $9-$15 MM book of business with >50% margin and exceptional customer Satisfaction scores.
Dec 2016 - Present
Account Director -Business Development And Service Delivery
Manage Service Delivery of SaaS solutions for Fortune 100 accounts with a $10-12M annual book of business.Owned post sale customer account/Program management support, projects and account life-cycle activitiesContract implementation, client onboarding, solution delivery and post production supportOptimization - Workforce managementBusiness development, and pre-sale support efforts for organic and inorganic growth opportunities up to E-LevelForecasting, monitoring, controls, reporting and reconciliation for project budgets Strategic and tactical planning that leads to concept, creation and presentation of business casesSLA, Process and standards development, cost modeling, revenue models, and key process indicators
May 2005 - Dec 2016
Consulting//Expert Witness For Litigation
Key player on two separate projects; One related to related to technology consulting, business development, strategic planning, brand management. The second related to corporate litigation support as an expert witness.
2003 - 2005
~2 yrs
Vice President-Network Architecture, Planning And Engineering
Teambuilder, network architecture, planning, engineering, asset management, M&A, capacity planning and traffic management• Principal architect for $1 billion US nationwide and metro optical transport holdings. • Collaboration: Co-chaired network architecture committee, M&A, exist strategy and execution.• Led a team of 240 in deployment of $300 million, 16K-mile fiber optic network; delivered in 8 months and 1% under budget.• Designed and built an $8 million technology center including lab, Operations center, Data center and OOS platforms. • Created capacity to add $375,000 MRR in 6 months while saving $20 million through operational improvements. Integrated 4 business locations to saved $1.5M
2001 - 2003
~2 yrs
Director Of Engineering
Extant
Holistic ownership of Network Architecture, Engineering, Planning, Technical M&A.Principal player in start-up company's growth from $500K to profitable exit, despite sharp industry downturn.Architect of 32-city ATM network; sourced joint venture/alliance partnerships; played key role in company sale.
1999 - 2001
~2 yrs
Engineering Manager
Leader of matrixed team of 30+ network design engineers, software developers, systems integrators, and project managers. Creation, presentation, and execution of ROI-based capital projects from up to $160 million for technical enterprise support, core, and edge networks. Collaboration projects: Call center in Kansas City’s historic 18th and Vine district, DARPA MAGIC consortium, large scale optical transport and switched networks.5X Quest for Excellent Award winner applying Critical Path Methodology
1989 - 1999
~10 yrs
2 education records
Ed Bennett education
Bachelor'S Degree, Electrical And Computer Engineering
Education record
Smnw
FAQ
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Quick answers generated from the profile data available on this page.
What company does Ed Bennett work for?
Ed Bennett works for Fusion CX (acquired Sequential Technology International).
What is Ed Bennett's role at Fusion CX (acquired Sequential Technology International)?
Ed Bennett is listed as Director - Customer Operations, Solutions and Client Delivery at Fusion CX (acquired Sequential Technology International).
What is Ed Bennett's email address?
AeroLeads has found 1 work email signal at @sequentialtech.com for Ed Bennett at Fusion CX (acquired Sequential Technology International).
Where is Ed Bennett based?
Ed Bennett is based in Denver Metropolitan Area, United States while working with Fusion CX (acquired Sequential Technology International).
What companies has Ed Bennett worked for?
Ed Bennett has worked for Fusion Cx (Acquired Sequential Technology International), Sequential Technology International, Sequential Technology, International, Synchronoss Technologies, and Private Consulting.
How can I contact Ed Bennett?
You can use AeroLeads to view verified contact signals for Ed Bennett at Fusion CX (acquired Sequential Technology International), including work email, phone, and LinkedIn data when available.
What schools did Ed Bennett attend?
Ed Bennett holds Bachelor'S Degree, Electrical And Computer Engineering from Kansas State University.
What skills is Ed Bennett known for?
Ed Bennett is listed with skills including Network Architecture, Wireless, Telecommunications, Voip, Vendor Management, Saas, Automation Software And Cloud Computing Solutions, and Device And Subscriber Activation.
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