Ed Benson Email & Phone Number

Austin, TX, US

Austin, Texas, US

Lead the technology direction for innovating and developing products on Salesforce and Azure platforms primarily in the utility industry.

Austin, Texas, US

• Promoted to lead 70% of organization’s resources, and annual budget of $98MM. Provided operations, product, technology and financial services for 14- member banks with $35B in combined assets and $1.4B in revenues..
• Successfully created and communicated vision and direction for $200MM multi-year, major digital modernization effort comprising a front to back suite of products for internal users and customers.
• Directly collaborated with 100+ loan officers and administrators representing 2500 field employees.
• Advised and collaborated with CEO & Board to communicate vision, gain support and align business and IT strategy, greatly improving culture and reduced turnover by 80%.
• Rebuilt Project Management Office, improved cybersecurity, employed customer-centric technology and deployed culture approaches to enable a major release and deliver seamless business continuity during COVID-19.
• Reduced risk to ensure federal SOX, financial, and other regulatory compliance and reporting while streamlining core processes. Leveraged finance and business background to negotiate multimillion-dollar contracts to.

Austin, Texas, US

• Recruited, hired and managed strong business systems team from 1 to 150+ to ensure a great culture, low turnover, and a focus on customer experience. Planned and managed 2 highly successful mergers of business.
• Implemented enabling technology to increase automation of product pipeline from 3% to 85% in 6 months. Vastly improved product turn- around and incorporated customer feedback.
• Reduced outstanding customer tickets by over 85% while sustaining growth to record profitability.
• Built robust FinTech SaaS products to support sales and fulfillment reducing time to close by up to 90%.
• Met monthly deployment targets within first 30 days of tenure. Targets had not accomplished in prior years
• Greatly improved IT Security and Project Management from failing to satisfactory audits within 1 year.

Austin, Texas, US

Austin, TX, US

• Grew Austin CRM practice to team of 10, then tapped to start, recruit, hire and lead team of 30 consultants in Washington DC office for this Microsoft-focused solutions and services firm specializing in imagining.
• Secured 3 government multi-year bids totaling $24MM
• Led all aspects of pre-sales, consulting & delivery for over 30 clients. Won 2012 Microsoft US Public Sector of the Year Award
• Closed 3-year $7MM annual no-bid government VA deal as part of $1B appropriation to transform VA services to veterans.
• Recognized for successful track record of delivering solutions to Health & Human Services, Dell, Citigroup, and others. Received personal endorsement from Microsoft Management.

Created financial management models, drove technical designs, and mentored leadership team in seeking funding through private equity and a successful grant proposal with the city of Cedar Park to build multiple wind turbines.

• Incubated, launched, grew, and sold award-winning CRM consulting firm Productive Gap to Tribridge, a leading global independent, end-to-end IT services company, serving nearly 6,000 private and public-sector clients.
• Grew revenues to $5M, and consulting staff of Productive Gap to 22 in less than 18 months
• Led financials, strategy, technical sales, delivery efforts for all client deals including coding solutions.
• Steered financials and spin-off strategy from Onsite Computer Solutions, achieving 300% YoY growth with 50% gross margin and 40% net income.
• Managed P&L to cash-positive within 3 months. Implemented 30+ complex CRM projects, including global deployment which the basis for my conference presentation to over 250 attendees at
• Convergence 2008 and winning Microsoft Partner Award.

Round Rock, Texas, US

Led 20 direct reports driving top- and bottom-line improvement projects. $4M annual savings on factory operations flow & $1.6M savings from operational process improvements. Successful pilot with $500M projected growth target in 4 years.

Started Engineering consulting firm, designing, and managing automated solutions for businesses and government, increasing productivity up to 60%. Clients included General Electric, Army, Mitsubishi Heavy Industries and R&A.

Pflugerville, Texas, US

Master Of Business Administration (M.B.A.)

Master'S Degree, Mechanical Engineering

Ee, Electrical Engineering, Spanish