Ed Bittner Email & Phone Number

• Post-Sales consulting and Project Management providing technical guidance and project documentation.• Provides technical and custom coded solutions.• Provides Pre-Sales demonstrations and presentations.• Provides Software Installation.• Provides Software training.

• Worked closely with technical staff and account managers.• Provided insight to Sales Executives as to the course and direction of the sales process. • Provided on-site demonstrations and presentations of the Tivoli product line. • Provided on-site consulting services during the implementation of the Tivoli product line.• Communicated complicated ideas to a wide range of audiences. • Technically proficient in UNIX, NT, networking and relational databases.• Technically proficient in ERP systems including PeopleSoft, SAP and Oracle Financials.• Sr. Maestro Scheduling Package Pre-Sales SE and Post-Sales consultant. • SE of the quarter Western Sales Region – 4th Quarter 1998

• Managed department staff of 25 people, including a reporting staff of departmental managers.• Responsible for departmental budgeting and Capital Expense Reporting.• Fully responsible for all points of purchase and acquisition of software and hardware. • Led system deployment team, converting from a legacy MPE/HP3000 environment to a distributed UNIX environment utilizing Informix and Oracle.• Standardized deployment team criteria for software evaluation.• Developed corporate DRP policies and strategies.• Developed corporate production and systems standards.• Automated data center batch production using Unison’s Maestro Scheduler.

• Team member Legacy conversion project initiating Mainframe to Distributed Unix systems deployment.• Architect of HP-9000 distributed environment.• Implemented Computer Associates Unicenter.• Wrote SQL and UNIX conversion scripts.• Wrote Mfg/Pro batch production scripts. • Operations Supervisor (1986 – 1991)

Systems And Operations Management

General Education