Created, marketed, launched, and delivered new innovative lines of business for consulting unit • Conceptualized and provided first New Distribution Capability Consulting (NDC) project with identified customer benefits exceeding $25M • Collaborated across retailing and distribution units to understand market requirements, constructed product deliverables, and hosted internal workshops to demonstrate and test new offering prior to rollout• Educated self in evolving retailing concepts and technology for proficiency

Coordinated sales of technology and consulting services to strategic customer accounts•Sold $12.5M of consulting and operations research services•Led internal deal alignment of scope, terms and conditions, financial models, and delivery support between product management, product delivery, and finance teams •Managed customer sales process from demand generation and qualification, scope definition, deal terms and contract negotiations, to contract development and signature

Led large international customer facing consulting projects including commercial, operations and financial planning components•Reestablished customer relationship with largest technology and professional services customer by instituting quality control and performance measures and building executive relationships•Assigned to lead more complex risk / reward turnaround engagements to drive results•Delivered in excess of $250M revenue and cost benefits across engagements•Initiated new business development content, sales pursuits, and presenting proposals•Performed client business assessments, problem definition, scoping, and articulating benefits

Reviewed project scope, quality, and on time performance of software and consulting solutions•Managed a $30 MM annual revenue delivery business team of 31 global employees •Devised new value tracking highlighting $100 MM annual benefit among ten customers •Led cross utilization initiative to capture $2.5M revenue and increase personnel utilization percentage•Spearheaded an initiative for more simplified role mapping, and an improved customer engagement model•Developed standardized marketing collateral and best practice content for business consulting unit•Achieved consistent leadership ratings around employee trust, development, communication, and manager effectiveness

Planned for individual advisory content contribution and multi-function project management •Analyzed market service level gaps and delivered route and fleet planning subject matter expertise directly to over 8 airlines•Influenced customers to implement higher profitability options by increasing revenue through market research, scenario planning, and better utilization of fixed cost assets•Utilized technology to test and forecast business cases for optimal asset deployment and infrastructure investment for 5 – 10 year outlooks•Promoted to a project manager to lead point of contact between customer and consulting teams

Long Range Planning, Pricing and Revenue Management, Sales Strategy

Airport Operations, Current Schedules