Ed Dunham Email & Phone Number

Organize and track all customer correspondence; communicate with customers regarding products and services; resolve customer issues or concerns; report field issues to Engineering and Production departments to resolve customer issues; receive, expedite and invoice repair parts orders; warranty administration and write and distribute technical bulletins.Recommend improvements in company products or internal procedures, assist Engineering Department to develop Operator, Part and Service Manuals; assign part numbers for vendor repair parts and set up in system; open replacement parts work orders, provide documentation and track progress through Production Department.