Ed Egan Email & Phone Number

Dunedin, Florida, Us

* Spearheaded Achieva's inaugural cloud data storage solution for advanced analytics, leading the effort from conception to successful implementation. This strategic move marked a significant milestone for Achieva's technological advancement.* Leveraged Power BI to deliver in-depth and insightful analytics to decision makers, enabling data-driven strategies and solutions across the organization.* Applied industry knowledge and data analysis skills to design and implement a credit card portfolio segmentation strategy based on members engagement. This involved collecting, cleaning and analyzing data from various sources and applying clustering to identify segments based on cardholder behavior.

St Petersburg, Florida, Us

• Technical Delivery Manager for CO-OPs new cloud-based reporting platform, MyCOOP Insights Center. Role included weekly meetings with senior leadership reporting on build status, burn down, team capacity, bugs, performance, operational readiness and delivery. Developed Tableau dashboards for monitoring initial Product usage, and reporting performance. Led first-time Product pen-test, coordinating with NetSpi to establish project scope, requirements and timeline.• Technical Delivery Manager for delivery of cloud-based data warehousing and reporting technologies. Included in this project was the implementation and integration of Snowflake and migration Tableau core server to Azure. Collaboration with leadership from Data Engineering, Application Development, Platform, Systems Architecture, Networking, and Cyber Security were critical to the successful outcome of this project. • Data Management representative for the establishment and adoption of enterprise agile methodologies. In partnership with key leaders, authored the CO-OP Agile Operating RACI matrix. Ceremony leader for Scrum of Scrum for all projecting involving business intelligence deliverables.• Delegate to CO-OPs Cultural Committee with the objective of maintaining a positive and collaborative work environment.• Authored and co-authored Enterprise Reporting Standards, Templates for Reporting Requirements, Break-fix and Project Initiation process diagrams, Access Management, and Data Management KPIs.• Develop high performing teams by building trust and empowering others to do what they do best while providing support, training, and the clearing of any roadblocks that impede progress. Consistent communication and maintaining one-on-ones have been elements leading to productive and successful teams.

St Petersburg, Florida, Us

Established a Data Science platform and team that achieved the following:• Established first-ever Cloud based data solution and Data Science workbench through collaborative efforts with Information Security, Cyber Security, Legal, Vendor Management and Enterprise Architectural Review Board.• Created CO-OP’s first commercialized machine learning algorithm; A credit line increase solution that led to an annual increase in credit card average spend by 17%, average revenue increase of 32%, and an average credit card balance increase of 47%. • Developed a Business Process Discovery methodology to aid business units in identifying process inefficiencies. Data Science recommendations included models and back-office tools based on business value and feasibility.• Created a Member Entity Identification model of which produced an id at the person level, allowing for further advanced analytics across multiple financial institutions. • Developed a KNN model aligning credit union members with the most optimal credit card product fit based on card behavior, member benefit and overall profitability. • Produced a Campaign Response machine learning model identifying cardholder member sub-populations most likely to respond to a campaign for balance transfers, credit line increases, and debit spend-and-get. Other:• Hosted one-on-one sessions with credit union managers and executives during CO-OP’s Think credit union industry conferences. • Established a Master Data Management framework which included building out the development team, vendor selection, tool evaluation and selection, primary data domains and foundational data governance process.• Partnered with Sales, Fraud, Call-Center, and Client Support in establishing delivery requests and service level agreements for reporting and ad-hoc data extraction and support. • Partnered with Finance in establishing return on costs and return-on-investment for each project.

St Petersburg, Florida, Us

Leader of various functions within data management including Business Intelligence, Reporting and Database Administration with the objective of ensuring data was secure, efficiently managed and delivered business and industry insights through advanced analytics and reporting.• Established enterprise wide and client facing Tableau Server reporting environment. This environment included a standard set of credit card portfolio management segmentation tools including TRIP (transacting, revolving, inactive, pay-down), Month-on-book, and Merchant analysis. • Instituted self-service data ad-hoc tools utilizing Alteryx Designer and Server. These tools allowed business units to pull data when needed, as well as a controlled environment with a standard set of queries that was easy to monitor and regulate.• Leader for company’s first data science proof-of-concept using Hadoop platform. Partnering with a large credit union ($1B+ in assets), this project developed a Member Attrition model using various regression analytical methodologies.• Technical Delivery Lead in the rewrite of legacy billing and invoicing systems. Project included development and implementation of master product list (MPL), vendor and client data systems. Through verification process, the project was able to identify and reclaim in approximately $1M in unbilled revenue.• Partnered with various business units in instituting a ticketing process for reporting and ad-hoc data requests including establishing and monitoring agreed to service level agreements. • Developed KPI Tableau dashboards that focused on incident ticket resolution time, analyst response time and number of tickets closed per month.

St Petersburg, Florida, Us

Business Intelligence Analyst promoted to Data Management Lead responsible for hiring, capacity planning, data systems maintenance and upgrades, conversion of Monarch reporting system to Microsoft, and the design and implementation of analytics data warehouse.• Designed logical data model and ETL requirements for an enterprise data warehouse that later would drive self-service data solutions and business intelligence reporting solutions.• Created new set of enterprise-wide operational and portfolio management reporting utilizing SSRS and replacing approximately 240 monarch reports. New interactive reporting facilitated enhancements for Disputes and Chargebacks in helping reduce aging claims.• Developed and maintained SQL Server Analysis Service cubes for transactional processing client reporting, reducing page count billable reports for clients as well as providing additional portfolio management reporting. • Technical lead for the evaluation, selection and later, implementation of a company-wide business intelligence reporting platform.

Paris, Paris - Issy-Les-Moulineaux, Fr

Collaborated with Risk Management team to gain a full understanding of processes for determining fire risk, documenting those processes via process diagrams, then creating requirements and the design of a user interface for a web-based application.

Nashville, Tn, Us

• Promoted from Systems Analyst to Senior Systems Analyst with the primary responsibility of producing system and technical requirements for data architecture and application development, including the design of application configuration, GUI design and API specifications for Application Development, and file layouts, data mapping and XML schemas for Data Architecture and Development. • Coordinated with QA team all system integration testing including the documentation, development and execution of unit and functional test plans.

Bachelor Of Science - Bs

Associate Of Arts (Aa), Culinary Arts/Chef Training