Eduardo Elias Email & Phone Number

La Puente, Ca, Us

City Of Industry, California, United States

• Run a report on inventory regarding un-allocated and un-palletized units• Run a report from Citrix on Customer stock status and compare it with PKMS system stock status• Conduct research regarding any discrepancy. • Reach Case history for all transactions and personal interactions• Reach firmware on units and TA revision• Quarantine inventory at request by Customer or due to inventory issues.• Consolidate Cases to original specs• Manage co-workers for tasks and email requests. • Assist all department request• Submit inventory adjustment to the customer• Response to all emails regarding inventory requests.

City Of Industry, California, United States

• Check the EDI 940 email for incoming orders • Using PKMS to release incoming orders to the warehouse -View the special instruction from the orders• View all email communication from Customers, Carrier, Co-Workers -For Orders additional Special instructions / Requirements -For Customer SCAC and Carrier scheduling• Update shipping logs and documents for any changes and communicate the change to the team• Email Status update to personal -Regarding Customer Dollars and units Shipped Weekly -Regarding Customer Shipping hours and units Weekly -Regarding orders needing special requirement• Access Citrix to run Reports, edit order information, and researching• Email Customers the detail of Dollar earnings, order detail, and status, and any issues daily • Run additional reports regarding shipping logistics. • Schedule pickup for account• Answer Customer's requests and questions -Communication is done by Phone, email, and video conference.• Train new employees for positions, CRS, Shipping clerk, Wave Planer,• Create SOP (stander operation procedures)• Assign office personnel with a new task and discontinues old processes• Conduct Audits regarding ISO (International Organization for Standardization) requirements.• Research all requests and transactions

City Of Industry, California, United States

• Organize shipped confirm papers from the day-to-day operations - Organize all incoming order paperwork by separate base on SCAC order.• Check Emails for any updates on orders or any other emails pertaining to day-to-day operations. • Checking spreadsheets for a count of the shipping schedule• Check in the Driver and assist in directing the Driver to the right department -Log driver-pertaining accounts -Assign the driver to a door -Gather BOLs / Contact Lead for Missing orders needed for the BOLs -Write the Door number assign to drive on Bol and the Trailer number• Make BOLs using the PKMS system for accounts o -Prioritize order based on appointments -Organize completed BOLs into cubicles based on the BOL’s scac codes. -Cross reference orders from the Daily Shipping schedule what is shipping together -Log any seals that the BOLs are going to use -Make commercial invoices for order international -Double-check if the QA form is filled out and check pallet count match with QA and BOL • Ship confirms orders -Confirming BOLs are signed by both driver and loader -Assist loader by checking if all pallets are loaded in the system • Schedule pickup for account• Answer all incoming phone calls

City Of Industry, California, United States

• Run a Report that shows all orders pending to process an order ready to be QA (Quality assurance) and forward information to upper management• Respond to Customer emails regarding orders requests• Wave order to the warehouse floor for processing and organizes work orders based on ship date, appointments, carries • Send emails to department heads regarding un-allocated orders or issues from waving orders• Ensure all special notes from customers’ orders are followed and mark all paper with correct scac codes• Assist upper management and employees with their issues during the picking processes• Contacting the IT department and opening IT tickets regarding system issues and order issues • Maintain share drive and upload pre-shipment photos, work documentation• Assist the shipping clerk with commercial invoices and create BOLs

City Of Industry, California, United States

• Gather all processed documents and cross confirm all units processed match what was received in the system• Gather all un-processed and processed information and compile brake down report for the customer• Update Excel sheet and help calculate work flow and work deadlines• Received units in Oracle from stock rotation and in PKMS (Package Management System)• Supervise employees to ensure work flow keep going• Answers customer email inquire.• Train employees on procedures and job positions

City Of Industry, California, United States

• Gather all documents from the incoming returns to prepare paperwork• Create a form to print out barcodes for all the data needed to process returns reforming the process from a handwritten document with a printed version using Bartender.• Enter all the data into an Excel sheet • Trouble shoot department network computers and network printers -Rewired ethernet cords -Reset network adaptors -Reentering network configuration -Create a ticket with a detailed technical issue and perform a test to ensure the issue is resolved -Provide a solution to a technical issue with alternatives • Assist coworker on the floor -Data entry validation -Perform routine audits -Communicate with the coworker to build a Teamwork ethic

United States

Issue RMA number to hole sales, end user, and Amazon customersProcess RMA return from hole sales account, end-user account, and Amazon accountHandle each return independently from advance replacement, standard replacement, refund, unsellable by Amazon, sellable by Amazon, delivery schedule, and contact Amazon with any discrepancies to receive reimbursement if needed Inspected all items are for damages and send the items for testing Aide in the testing process for RMA testing and vendor testing on PC and Mac testing platformsLog RMA testing result of the items in their respectful RMA number Prepare transfer form for items to be sent back to hole sale account from the end user accountProcess the transfer and log the item in the inventory log and physical return the item to the inventoryRMA any item to the vendor or manufacture for all failed item still covered under warranty for either credit or replacementProcess Amazon order by reaching items on hand on Peachtree, create a sales invoice to remove items in Peachtree, print packing slip, shipping label, check items are the right spec for the order, send items for packaging, and check the quality of the package Process vendor shipments by signing off on the shipment, receiving items in Peachtree, and send items for testing

Covina, Ca

• Troubleshooting, running diagnostic, and repairing PCs• Disassembled and replaced PC components• Backup and restore client’s personal data • Wipe and re/install operating systems onto computers (windows -Macs) • swap out servers and port forwarding

Walnut, Ca

The company is a e-commerce that deals with many types of computer memory. A warehouse assistant is charge of shipping and receiving memory modules from different vendors and sending to end user or companies. In addition, the warehouse assistant is task with checking all memory received for damages and part number. Lastly, the assistant duty is to maintain and organized inventory of current memory on an everyday basis. Thus, a warehouse assistant must have grate attention to detail on every task assigned.

City Of Industry, Ca

Select Staffing is a temp agency that work with warehouse position. As a temp employee mainly followed safety guide line of the company packaged products for inventory and for shipping,in addition, maintained a clean and safe working environment.

Norwalk, Ca

Recourse Employment is a temp agency that deals with warehouse work. The Temps are task to picked and packaged product for shipping.

City Of Industry, Ca

 Ensured the boxes are accuracy measured for vendors  Assembled boxes in stacks as they are coming out of the corrugator machine  Maintained a clean job area  Assisted other co-workers during peak hours

Walnut, Ca

• Professionally greeted customers as they walked into established franchise restaurant • Respectfully handled all customer complaints and questions• Maintained floor, table, and food sanitation• Restocked essential supplies (cups, food, hot sauce) packages every shift• Responsible for counting currency and credit cards traction on the end of every shifts and insure that they balance• Entrusted with transportation of the Bank deposits

Bachelor Of Science (B.S.), Business Administration-Emphasis In Computer Information Systems

Associate In Arts, Liberal Arts & Science - Emphasis In Business