Northeast Franchise Director
Provided operational business management, consulting and training of 256 independently operated retail units; Delivered instructional programs for franchise partners to facilitate learning of operating system, products, software and sales in group and individual sessions, assessed performance needs and gaps, designed and coordinated regional educational seminars and vendor trade shows; Analyzed store profit and loss rates, developed marketing strategy to raise regional sales growth; Carried out the responsibilities of business advisor to all new franchises and processed them from pre-training through store build out, including employee hiring, product and sales training, visits on a rotational basis to assess their progress. Continued ongoing franchise performance management through annual goal setting and performance review processes. Ensured all stores came in line with corporate brand compliance.• Trained over 150 franchisees and salespeople in inside/outside sales and cold calling with over 60% retention of sales force region wide.• One of four lead members of the Corporate Business Development Team. Mentored and coached 18 members of US and Canadian Field Staff.• Contributed to the methodologies and creation of all aspects of the U.F.G. Business Development Department.• U.S. and international travel including Canada, Israel (Master Franchise Development), Puerto Rico (Master Franchise Development) and 26 US states• Designed and delivered presentations to audiences of 50+.• Surpassed Annual Territory Store Sales Goals 3 years consecutively with 32% Reported Cumulative Sales Growth.• First Member of Business Development Team to integrate into both lead franchise brands, Sign-A–Rama and EmbroideMe.• Recognized by CEO as an “A” employee 2004, 2005,2006