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Ed Hendricks is listed as Account Management & Customer Success Executive | Listener & Problem Solver at Pharma Logistics, based in Greater Philadelphia, United States, United States. AeroLeads shows a matched LinkedIn profile for Ed Hendricks.
Ed Hendricks previously worked as Head of Customer Success at Pharma Logistics and Senior Enterprise Account Director at Booster. Ed Hendricks holds Bachelor Of Science (Bs), Marketing from West Chester University Of Pennsylvania.
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Data-driven people leader intent on driving growth, retention, and product adoption through strategic planning, team building, process improvement, and technology implementation with a world-class customer experience as the North Star.12+ years experience leading high-performing Account Management, Customer Success, & Inside Sales teams. Focused on building long-term relationships with customers by providing value and continuous improvement throughout the customer experience. Constant advocate for customers internally, determined to put their unique needs first and act as the voice of the customer within an organization.
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Libertyville, Illinois, US
Pharma Logistics is an expert in the pharmaceutical returns industry dedicated to client-focused, compliant service. Our mission to make the returns process as easy as possible for clients.
San Mateo, California, US
Booster is a tech-enabled mobile energy delivery company that provides a more sustainable fueling experience for businesses and consumers while leveraging cloud technology for their IoT supply chain fleet operations. The company's proprietary mini-tankers deliver energy directly to fleet and consumer customers to decrease cost and meet decarbonization.
Chicago, Illinois, US
Redwood Logistics is a contract logistics partner that develops web-based solutions for companies of all types. It combines a SaaS TMS application with capabilities across transportation network design, multi-modal procurement, and freight management services.- Managed portfolio of 9 Enterprise accounts and one Strategic Account which spanned all business.
Wayne, PA, US
Preferred is an innovative sand producer and technology company operating in high-quality silica sand, gravel, and proppant technology with a proven track record of first-mover status. Serving customers in the oil & gas and construction spaces. - Led and manage Inside Sales Team and Sr. Customer Service Manager to ensure teams are meeting monthly metrics.
Wayne, PA, US
- Oversaw eight-person inside sales, inventory management, and customer service team.- Implemented on-boarding process and training for new hires on sales team- Analyzed market data on a weekly basis to update sales managers on targets, pricing, and distribution strategies- Worked cross-functionally with sales managers, supply chain team, and distribution.
Wayne, PA, US
- Oversaw three territories and responsible for sales, supply chain management, and order execution in each territory- Account manager for company’s largest customer traveling on-site for KPI presentations- Communicated shipping needs to planning and monitored orders end to end to ensure on time delivery- Responsible for maintaining target in-basin.
Eden Prairie, Minnesota, US
C.H. Robinson Worldwide, Inc is a third party logistics company. The Company provides freight transportation services and logistics solutions to companies of all sizes, in a range of industries.- Oversaw operations of large LTL account in healthcare industry and provided creative solutions to shipping problems leveraging Air, cold chain, and specialized.
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Ed Hendricks works for Pharma Logistics.
Ed Hendricks is listed as Account Management & Customer Success Executive | Listener & Problem Solver at Pharma Logistics.
Ed Hendricks is based in Greater Philadelphia, United States, United States while working with Pharma Logistics.
Ed Hendricks has worked for Pharma Logistics, Booster, Redwood Logistics, Preferred, and C.H. Robinson.
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Ed Hendricks holds Bachelor Of Science (Bs), Marketing from West Chester University Of Pennsylvania.
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