Ed Hoffmann Email & Phone Number

Michigan, United States

Michigan, United States

• Responsible for managing 12 design engineers for Oakland County and Flint Areas. I have split my team into groups that allow for a better workflow through our systems.
• Always strive to find better ways to give better customer service with my team. As the leader of my team I make sure my team understands their roles as ambassadors to one AT&T.
• Have the largest volume of work within the state of Michigan with all green results on the dashboard. I have never missed a RFD or DS3 due date.
• Conduct monthly staff meetings, weekly workload meetings, and review new practices, always working to mold my team to become more team focused and do whatever it takes for the customer.
• Pioneered the way we do cell site builds, and site walks within the state. I created the cell site build plan which was presented to other teams to follow. I am the team lead for all cell site questions.
• Continue to be responsible for incorporating teamwork, motivation, moral, work load, and handling problems that arise within the workday.

• Responsible for managing 15 OSP Planners for Oakland County, Flint, Saginaw, and the Upper Peninsula.
• Responsible for spectrum and bandwidth management of various SONET systems, and various Ethernet systems.
• Develop and analyze undertakings and cost factors for strategic telecommunications relief. Allocate F1 facilities to ensure that feeder facilities meet customer requirements.
• Develop and Maintain Long Range outside Plant Planning, current Planning, and feeder administration functions.
• Changed my team to become universal planners which has allowed all the planners to do everything as a planner and own their wire centers from beginning to the end of all projects.Broadband Area Manager OSP Planning and.

• Manage 15 first line managers for the Broadband team. Responsible for scheduling, approving time sheets, FMLA information, monitor held order reports daily, assuring all work that is performed is done correctly and.
• Streamline the workflow of the group by making 3 sub teams instead of 2 sub teams.
• Responsible for implementing u-verse held and BAU held orders into the broadband team.
• Responsible for incorporating teamwork, motivation, moral, work load, and handling problems that arise within the workday.
• Make sure the team has all the proper training and coaching needed to perform their daily functions.

• Responsible for engineering projects and sending to layout and project manage them when they are in construction.
• Responsible for engineering Sonet systems for customers with services of DS3's and higher in Oakland County.
• Responsible for engineering sold RFD's.
• Responsible for the FTTCS and ETTCS projects with project managing and designing projects.

• Manage 18 CSS technicians for Oakland County.
• Responsible for scheduling, approving time sheets, FMLA information, assuring all work that is performed is done correctly and accurately with site visits to the job sites. I am responsible for incorporating teamwork.
• I conducted 36 safety and quality inspections monthly on my 18 CSS technicians.
• Year to date PHP was a 8.03 efficiency which was the best in Metro North.

• Responsible for monitoring and maintaining $5 million dollar territory (average) covering parts of Oakland County in the state of Michigan.
• First to deploy the Cisco 15454 technology in 2003 for Saint Joseph Hospital in the state of Michigan. Established a 4 node dedicated OC12 ring for the hospital. Technology was so new I had to work with staff to.
• Deployed the first Dense Wave Division Multiplexer (DWDM) in the state of Michigan for General Motors in 2004. Established a 6 node dedicated OC48 ring that covered SBC territory and Verizon’s territory. Was part of a.
• Responsible for the implementation of Sonet systems for customers with services of DS3’s and higher in Oakland County.
• Respond to RMA DS3’s within the 72 hour time frame. Initiate and follow through with the implementation of RMA DS3’s with site visits, handing off the project to design engineering and the loop electronic coordinator..
• Provide and Project Manage SONET services to SBC customers such as General Motors, EDS, Chrysler, Volkswagen, OCC, and others with dedicated rings and OC-N service (Point to Point).

• Responsible for spectrum and bandwidth management of various SONET systems, and various Litespan systems.
• Develop and analyze undertakings and cost factors for strategic telecommunications relief.
• Allocate F1 facilities to ensure that feeder facilities meet customer requirements.
• Develop and maintain Long Range Outside Plant Planning, current Planning, and feeder administration functions.
• First to deploy DSL facilities from the technology of Litespan in Oakland County.

• Responsible for 15 direct reports. Responsible for all hiring and firing of employees. Keeping moral at its highest level to create the best productivity for the company.
• Implemented new concepts and ideas to create better productivity by 28%. With new concepts implemented, we had less than 5% error ratio with all jobs leaving the shop.
• Responsible with helping sales by sitting in meetings and helping the customers understand what was needed from them to produce a great looking product. To create a product that looks as good as well as sell their.
• Schedule all jobs, order supplies, quality control, press checks, oversee electronic prepress department, responsible for every job that leaves the shop, opening and closing shop.

• Responsible for monitoring and maintaining $3 million dollar operation.
• Responsible for 30 direct reports. Responsible for all hiring and firing of employees. Responsible for training all new hires.
• Producing 30 different magazines and 30-45 different sheet fed products per month.
• Enter daily time and material sheets.
• Responsible for daily operations of three shift shop, ordering supplies, scheduling all jobs, checking and showing all work.
• Keeping the budget in tack with monitoring the employees hours and ordering supplies. Stayed within 5% of allowable budget per month.