http://ephemeral-artworks.com/

Responsible for growing affiliate base and maintaining a mutually beneficial relationship with clients. Internet and traditional marketing techniques to provide continuing return on investment while nurturing a healthy growth model. Daily tasks to include presentations to prospective clients and affiliates, creation and implementation of new products as well as maintaining the evolution of current processes.

Responsibilities include client meetings and resetting of expectations. Creating Marketing plans with clients leveraging Buzztown.com as a tool to promote customer engagement through communication. Trained clients on Search Engine Optimization, Facebook Marketing, Twitter Marketing, etc. Managed four Digital Marketing Specialists (DMC) through weekly meetings which include constant education on current marketing best practices. Created a compensation plan for selling packages to be more aligned with client needs and implemented those packages with consultation with client. Managed a pipeline of over two hundred accounts and assisted DMC’s in the implementation of those Marketing Plans, which involves travel to three regions in two states.

Scheduled meetings as well as presented to BNI members on the laurels of Buzztown.

Currently working on meeting sales goals and continuing to maintain customer relations in San Juan County. * Maintained >95% retention rate with legacy clients.* Excellent at negotiation, finding commonalities and using those commonalities with clients to properly represent current expectations.

Customer Retention through negotiation with main focus on keeping merchants processing with Mercury while avoiding margin compression. * Developed, nurtured and maintained relationships with top accounts, which generated 75% of total sales.* Successfully negotiated a 42 location account while NOT matching competitors quote leveraging superior customer service as an invaluable amenity.; Initial responsibilities include customer orientation and retention. * Maintained a >96% retention rate, saved Mercury Payment Systems 1 million in revenue in the first year of my employment* I worked exclusively with high residual merchants (>600/month). My relational selling was used as a model for the remaining sales force.* In my final month I lost 0 accounts. A benchmark that was never achieved by other sales people, and has never been achieved since.Negotiated sales contracts and cultivated business relations with major accounts such as Cafe Metro, Blimpies, KFC and Jimmy John's.

My initial role was managing both Med/Surg inventory, as well as Surgical inventory for a 77 bed hospital. It later grew to management of that inventory as well as 13 employees. I was responsible for scheduling, goal setting and disciplinary actions as well as commending employees, as well as hiring and firing of employees. I attended and scheduled meetings, presented to the board, as well as training employees on new software systems. * Received two letters of achievement from CEO and CFO of Mercy Regional Medical center for my efforts in transitioning to a new software platform.* Hosted weekly inter-departmental gatherings to foster communications across business units. Scheduled regular staff training to enhance product knowledge, improving customer service. Oversaw transition to new productivity tool that significantly increased accuracy of schedules and reduced errors. Direct all aspects of staffing, personnel policy, facility maintenance, and customer service. Spearheaded planning for company-wide process improvement procedures. Streamlined business processes within the office, which significantly increased operational efficiency levels. Resolved numerous business functions on a day-to-day basis; including customer inquiries, information requests, invoicing, and stock control.* Accomplished >95% contract compliance with medical vendors.

Responsible for hiring and training staff. Scheduled and reviewed staff, as well as trained. I also filled in for all positions including tending bar, serving and accounting. * Assigned work tasks and coordinated activities of dining room personnel to ensure prompt and courteous service to patrons* Adjusted complaints of patrons* Interviewed and evaluated job applicants* Trained office staff and provided tools they required to reach expectations and achieve objectives