Senior IT leader of a North American shared services organization, responsible for developing and maintaining enterprise wide systems infrastructure and architecture. Provides leadership of a technical team responsible for shared infrastructure services across multiple entities. Leads engineering teams to develop robust systems aligning with the organization’s strategic vision and operations teams to manage the technology landscape.Leads efforts surrounding: systems architecture, data center operations, database management, network, financial management, compliance, service desk and cloud services. Negotiates and manages contracts with multiple strategic and tactical service providers. Develops highly creative and geographically dispersed team of 70+ systems engineers/architects, database administrators, and systems administrators.Created shared services blueprint allowing for the integration of multiple North American based companies under a centrally managed infrastructure team. Developed plan and operating model along with corresponding SLA’s and KPI’s to provide organizational transparency.

As VP of IT Infrastructure and Operations, I had overall responsibility for managing technology infrastructure planning and deployment of technology management services, network services, operations and platform services, database management services, application technology services, PC/desktop support, help desk operations, outsourcing, vendor management, system audits and compliance. My primary responsibility was preparing the organization for a significant shift in how IT services would be delivered. Specifically, I provided leadership to transform disparate IT shops into a single shared IT services model, which would provide core infrastructure services. This included working with executives across multiple companies to properly align services with specific business unit expectations. The end result is an organization comprised of approximately 70 technical resources including engineers, architects, administrators and field support staff now supporting multiple business units.This IT shared services model has placed the parent company in a position in which it is now synergizing various IT cost components, driving efficiencies and cost savings across multiple business units.

Member of the senior IT leadership team, responsible for enterprise wide systems infrastructure and architecture. Extensive experience leading (1) engineering teams to develop robust and resilient systems architecture and (2) operations teams to manage the technology landscape. Negotiated and managed contracts with strategic and tactical vendors. Led efforts surrounding: systems architecture, data center operations, database management and enterprise reporting, mobile computing, desktop deployment, IT security and SOX compliance, service desk, cloud services and contract management. Developed highly creative, energized, focused and geographically dispersed team of 40+ systems engineers/architects, database administrators, security specialists, systems administrators and field support personnel.

Led K. Hovnanian’s national infrastructure engineering and operations teams (Servers, Desktops/Mobile Devices, Storage, Network, Messaging Service Desk, Data Centers, Databases and Architecture). Responsible for establishing enterprise standards, policies, engineering, operational support, and the overall strategy and lifecycle management of the company’s IT infrastructure.

Member of the IT leadership team, responsible for managing day to day operations of an e-commerce site and the logistical back-end warehousing systems responsible for order fulfillment. Managed systems engineers, database administrators, desktop support and NOC personnel in a 24x7 support environment. Led contract negotiations, managed IT budgets and vendor services.

Managed information technology services provided on a 24/7 basis in a multi-platform (Windows, AIX, SAP, mainframe) environment. Managed delivery of SAP financial and maintenance modules

Responsible for managing department of 200+ union and salaried employees, providing technology support and day to day operations of plant process, packaging and utility systems, insuring uninterrupted operations. Held annual budget responsibilities in excess of $70MM.• Received prestigious company “President’s Awards” two consecutive years for significant financial savings' contributions well in excess of $400K annually.