Ed Kruczek

Ed Kruczek Email and Phone Number

Chief Technology Officer at Red Robin - Lehigh Valley Restaurant Group @ Red Robin - Lehigh Valley Restaurant Group
Ed Kruczek's Location
Allentown, Pennsylvania, United States, United States
Ed Kruczek's Contact Details
About Ed Kruczek

About Ed:► Forward thinking LVRG IT Executive with track record of driving and enabling beneficial innovations. ► Impactful change agent with 25+ year history of leveraging technology to enrich operations.► Collaborative partner who values and appreciates technology vendor knowledge and support. ► After thoroughly understanding needs, researches, determines, and implements optimal solutions.► Fastidious troubleshooter who indentifies root causes and provides permanent fixes.► Transforms and simplifies business processes, while increasing performance and profitability. ► Results driven leader who furthers business strategy thru flexible and scalable technology.Ed's Specialties:►Technology & Business Strategy► IT Project Management ► Aloha POS ► Troubleshooting ► Application & Software Management► Technology Infrastructure► Vendor Management► Disaster Recovery► Business Continuity

Ed Kruczek's Current Company Details
Red Robin - Lehigh Valley Restaurant Group

Red Robin - Lehigh Valley Restaurant Group

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Chief Technology Officer at Red Robin - Lehigh Valley Restaurant Group
Ed Kruczek Work Experience Details
  • Red Robin - Lehigh Valley Restaurant Group
    Chief Technology Officer
    Red Robin - Lehigh Valley Restaurant Group Mar 2024 - Present
    Allentown, Pennsylvania, Us
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  • Red Robin - Lehigh Valley Restaurant Group
    Vice President Information Technology
    Red Robin - Lehigh Valley Restaurant Group Oct 2019 - Mar 2024
    Allentown, Pennsylvania, Us
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  • Red Robin - Lehigh Valley Restaurant Group
    Sr. Director Of Information Technology
    Red Robin - Lehigh Valley Restaurant Group May 2014 - Oct 2019
    Allentown, Pennsylvania, Us
    The Lehigh Valley Restaurant Group, Inc. (LVRG) is a thriving Red Robin franchise covering the Lehigh Valley, Scranton/Wilkes-Barre, Philadelphia and Harrisburg regions. Our IT department enables, evaluates, and supports all technology for LVRG.When I am evaluating or implementing new technology for LVRG, I like to use LinkedIn to reach out to colleagues who have been down a similar road and I invite those who are researching technologies I have experienced to contact me for guidance, feedback, and help.My Scope:► Managing a talented 3-person team consisting of an MIS Supervisor and 2 Help Desk Analysts.► Developing, building and managing vendor relationships. Vendors are crucial to our success.► Collaborating with vendors. ► Determining the direction of our forward-thinking department.► Researching and determining which technologies could benefit LVRG.► Planning and managing all IT projects.► Evaluating existing processes and improving/reengineering them as new technologies allow. ► Training and acclimating dept. heads, (mainly marketing & accounting) in new technologies.► Disaster recovery planning.► Business continuity planning. ► Negotiating IT contracts. For Restaurants:► POS and POS server - Aloha POS from NCR. ► KDS - Ticketless KDS Ordering system from QSR Automations.► Monkey Media - For our catering and online "To Go" ordering.► All Networking Equipment between the restaurants. ► Desktop systems in back offices. ► Phone systems, all-in-one copiers, fax printers, scanners. ► Table top ordering/payments - Ziosk from Table Top Media.► Integrating 3rd party / GrubHub delivery into POS and KDS systems in restaurant. Within Support Office: ► Cloud based Email exchange system- hosted externally.► Externally hosted cloud-based Payroll and vendor. ► MIRUS - Cloud based business intelligence reporting tool.► Sage - Accounting software.
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  • Reeb Millwork Corp
    Mis Director
    Reeb Millwork Corp Feb 2006 - May 2014
    Bethlehem, Pa, Us
    Reeb® is a large distributor of custom millwork products.Managed all technical aspects of the company, including security administration, project management, and strategic planning. Defined long-term IT strategies to enable growth and scalability, while minimizing costs and business risk.Overhauled national telecommunication services to reduce expenses while increasing network functionality corporate wide.Negotiated enterprise license agreement with Microsoft insuring license compliance and allowing for standardization of operating systems corporate wide. Established Microsoft e-learning training program on all Microsoft products for co-workers companywide Coordinated installation of new document imaging system in an effort to improve customer service with speedier document retrieval and reduced paper consumption. Planned and implemented initial phase of private cloud services for the organization by migrating several non-critical systems to the cloud.Supported LEAN Manufacturing initiative from IT perspective. Actively participated in Kaizen events and provided the necessary technology to insure the success of LEAN initiatives.
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  • Rodale
    Mgr. Of Communications & Security Administration
    Rodale Feb 1995 - Feb 2006
    Emmaus, Pa, Us
    Provided technical direction for several areas of the company, including fulfillment Systems, Network and Telecommunications Systems, Business Continuity/Disaster Recovery Planning, and Security Administration.
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  • The Walt Disney Company
    System/Network Manager
    The Walt Disney Company Feb 1992 - Feb 1995
    Burbank, Ca, Us
    Managed systems and networks for Disney Direct Marketing part of the consumer products division of The Walt Disney company.
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  • Hp
    Customer Engineer
    Hp 1986 - 1992
    Palo Alto, Ca, Us
    Provided superior customer support on Hewlett-Packard hardware and software products. Managed over 30 accounts, many at secure Government facilities, in the Washington, D.C. area.
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Ed Kruczek Skills

Project Management Strategic Planning Vendor Management Account Management Leadership Team Building Microsoft Office Management Process Improvement Budgets Troubleshooting System Administration It Management Business Intelligence Disaster Recovery Erp Security Mirus Aloha Pos From Ncr Kds By Qsr Automations Ziosk From Tabletop Media Monkey Media

Ed Kruczek Education Details

  • Wharton Executive Education
    Wharton Executive Education
    Cto Program
  • Marymount University
    Marymount University
    Mis And Marketing Concentrations
  • Penn State University
    Penn State University
    Electrical Engineering Technology

Frequently Asked Questions about Ed Kruczek

What company does Ed Kruczek work for?

Ed Kruczek works for Red Robin - Lehigh Valley Restaurant Group

What is Ed Kruczek's role at the current company?

Ed Kruczek's current role is Chief Technology Officer at Red Robin - Lehigh Valley Restaurant Group.

What is Ed Kruczek's email address?

Ed Kruczek's email address is ek****@****ptd.net

What is Ed Kruczek's direct phone number?

Ed Kruczek's direct phone number is +161086*****

What schools did Ed Kruczek attend?

Ed Kruczek attended Wharton Executive Education, Marymount University, Penn State University.

What skills is Ed Kruczek known for?

Ed Kruczek has skills like Project Management, Strategic Planning, Vendor Management, Account Management, Leadership, Team Building, Microsoft Office, Management, Process Improvement, Budgets, Troubleshooting, System Administration.

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