Ed Lander Email & Phone Number

Successfully managed the implementation of software into a large number of NHS organisations. Delivered projects through key checkpoints including sales to key stakeholders, kick off meetings with client’s project managers and delivery of training to end users. Wide experience at identifying efficiency gains and helping client’s realise potential through process changes and system benefits. Key Strengths•Autonomously overseeing the delivery of the Trac Recruitment System to the NHS. Setting, managing and meeting deadlines throughout the onboarding process to ensure successful implementation.•Strong written and verbal communication skills. Very adaptable to the individuals needs to ensure customer satisfaction across a wide range of clients. •Comprehensive knowledge of the Trac Recruitment System and recruitment process within the NHS and Public Sectors.•Competent public speaker in both training and presentation environments.•PRINCE2 qualification and applied use in aforementioned project delivery.

Listed skills include Customer Service, Customer Relationship Management, Project Planning, It Service Management, and 14 others.