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Ed Lodder is listed as Customer Experience Officer at Townsville City Council at Townsville City Council, a company with 641 employees, based in Townsville, Queensland, Australia. AeroLeads shows a matched LinkedIn profile for Ed Lodder.
Ed Lodder previously worked as Customer Experience Officer at Townsville City Council and Customer Service Consultant at Telstra. Ed Lodder holds Bachelor'S Degree, Business (Computing) from Qut.
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I am currently working for Townsville City Council as a Customer Service Officer dealing with a wide range of phone, email and online enquires. These include a Rates, animals, water and waste, maintenance among others.Previously, I worked for Telstra as a Customer Service Consultant answering phone calls in relation to faults on services that have been purchased by NBN Co in preparation for transition to Fibre To The Node service. ( NBN)Recently, I worked for Vix Technology Townsville( formerly Osmotion) who provide Software and Support for the Mining and Construction industry. My role involved Level 1 support and updating training resources, updating online user guides, software testing.I previously worked for Optus Corporate providing customer service and support for a wide range of clients. This also involved providing on the job training. I have conducted my own business providing Computer Training services to a number of businesses and also developed and provided training material to a number of clients.I have worked in a support and training role for Telstra.I provided training and assisted in setting up the training program to train GPs in private practice and their staff in Microsoft Office and MYOB.I have worked for Optus mobile and Internet providing customer service.I have worked as a support officer/training assistant when working for the Bureau of Statistics.
Listed skills include Customer Service, Training, Mobile Devices, Microsoft Office, and 16 others.
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A career timeline built from the work history available for this profile.
Townsville, Australia
Provide customer service and support to customers and property owners in the Townsville region. Areas of support include enquiries about rates, animals, waste services, Water and Wastewater problems, Venue hire, planning, and processing a variety of payments
Townsville, Australia
Worked as a Customer Service Consultant on a casual temporary contract with Telstra through DFP. In this role I was responsible for receiving calls from customers who were experiencing faults on their landline services which were in the process of transitioning to NBN. Our team provided continuity of service to these customers in the case of faults on.
647 Flinders Street, Townsville
Provide 1st level support to a client base located in the mining and construction industry. This includes telephone support and follow up as well as managing help desk tickets and providing/ organising timely resolution of issues.Responsibilities also include the following:. Updating training resources. Updating Client details. Software testing new.
Sunshine Coast, QLD
Men's Mentoring and Support group
Brisbane, Australia
Provided customer service and support to a range of corporate and government clients as part of a team both by phone and email/internet.Responsibilities included the following:. Answering calls from corporate customers in relation to their Mobile, Fixed Line, and Data services. Fault logging, troubleshooting and problem solving. Processing requests to.
Adelaide, Australia
In my role of Customer Service Representative, I was responsible for providing telephone support for a range of customers in the Mobile phone department and then later in the Internet department.Responsibilities:. Answering calls in relation to Billing, Rate Plans, and technical internet problems.. Answering calls in relation to mobile phone services both.
Adelaide, Australia
I provided private and sub-contract training to a range of individuals and training companies in a range of computer packages including the Microsoft Suite, Windows, MAC, MYOB, and Quick Books.I also worked on a contract with Drake Training in South Australia to provide support for Telstra's Director software. This contract was extended to also provide.
Other employees you can reach at townsville.qld.gov.au. View company contacts for 641 employees →
Eloise Fawcett
Colleague at Townsville City Council
Shelly Beach, Queensland, Australia, Australia
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Allison Barwick
Colleague at Townsville City Council
Townsville, Queensland, Australia, Australia
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Macey Reilly
Colleague at Townsville City Council
Townsville, Queensland, Australia, Australia
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Nicholas Hay
Colleague at Townsville City Council
Townsville, Queensland, Australia, Australia
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Eric Scheffler
Colleague at Townsville City Council
Townsville, Queensland, Australia, Australia
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Charlotte Macmorland
Colleague at Townsville City Council
Townsville City, Queensland, Australia, Australia
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Carolyn Carolyn
Colleague at Townsville City Council
Townsville, Queensland, Australia, Australia
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Matt Pascoe
Colleague at Townsville City Council
Townsville, Queensland, Australia, Australia
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Geoffrey Woodall
Colleague at Townsville City Council
Townsville City, Queensland, Australia, Australia
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Ishor Gurung (Ish)
Colleague at Townsville City Council
Townsville City, Queensland, Australia, Australia
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Studied a Bachelor of Business Degree - majored in Computing
Quick answers generated from the profile data available on this page.
Ed Lodder works for Townsville City Council.
Ed Lodder is listed as Customer Experience Officer at Townsville City Council at Townsville City Council.
Ed Lodder is based in Townsville, Queensland, Australia while working with Townsville City Council.
Ed Lodder has worked for Townsville City Council, Telstra, Vix Technology, Calvary Christian Church, and Optus Business Centre Brisbane.
Ed Lodder's colleagues at Townsville City Council include Eloise Fawcett, Allison Barwick, Macey Reilly, Nicholas Hay, and Eric Scheffler.
You can use AeroLeads to view verified contact signals for Ed Lodder at Townsville City Council, including work email, phone, and LinkedIn data when available.
Ed Lodder holds Bachelor'S Degree, Business (Computing) from Qut.
Ed Lodder is listed with skills including Customer Service, Training, Mobile Devices, Microsoft Office, Telecommunications, Wireless, Ip, and Customer Experience.
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