As a Customer Service Manager, you will have a pivotal role linking Manitoba eHealth to the organizations and individuals who provide frontline health-care services. You will provide a key role in understanding your customers’ needs and be instrumental in focusing eHealth resources on information technology solutions to meet these needs. You will focus on ensuring Manitoba eHealth continuously improves its services over time. You will also have opportunities to interact with the health-care professionals and patients who will ultimately benefit from your work.Your responsibilities:ensuring a high level of customer satisfaction with Manitoba eHealth products and servicesestablishing effective relationships with customers by gaining recognition as a trusted and respected representative of Manitoba eHealthprojecting a strong personal image, and representing both the customer and Manitoba eHealth professionally at all timesidentifying customer business requirements and engaging the appropriate Manitoba eHealth resources to meet these requirementsfocusing on providing effective solutions and improving the quality of Manitoba eHealth services over time