Responsible for leadership, planning, execution, and oversight management for delivery of all clients in the NorCal territory. Served to provide highest levels of service to customers within the region in sales, delivery, operations, risk management, and driving continuous improvement to overall client service.Highlighted Responsibilities:• Help define and achieve sales and revenue targets for the territory• Provided sales approvals and guidance for deals up to $2M• Managed… Show more Responsible for leadership, planning, execution, and oversight management for delivery of all clients in the NorCal territory. Served to provide highest levels of service to customers within the region in sales, delivery, operations, risk management, and driving continuous improvement to overall client service.Highlighted Responsibilities:• Help define and achieve sales and revenue targets for the territory• Provided sales approvals and guidance for deals up to $2M• Managed tracking and reporting of quarterly financial forecasts of the territory• Monitored programs, providing appropriate guidance for any risk and issue prevention and mitigation• Provided reporting to the North America executive leadership• Managed resource staffing in the territory Show less

Executive leadership, sales, and management of highly complex technology implementations for Fortune 500 and multi-national companies• Program manager, partnering with C-suite, senior VPs, and senior directors, in the assembly, execution, and delivery of complex programs to address growth objectives. Highlights: o Delivered process improvements across finance, sales, and customer success teams in order to target sustained 30% growth rate, migrating 75% of business to… Show more Executive leadership, sales, and management of highly complex technology implementations for Fortune 500 and multi-national companies• Program manager, partnering with C-suite, senior VPs, and senior directors, in the assembly, execution, and delivery of complex programs to address growth objectives. Highlights: o Delivered process improvements across finance, sales, and customer success teams in order to target sustained 30% growth rate, migrating 75% of business to subscription-based business, and increasing revenue targets o Delivered process improvements across sales planning: configure, price, quote, order management, fulfillment, and sales compensation in order to address major miss in prior quarter financial targets o Supported worldwide sales senior director in M&A project from due diligence to integration. Supported plan, estimate, scope, gather requirements and helped to drive full integration of acquisition target• Generating new sales, holding overall delivery responsibility of managed revenue, helping to increase sales and profitability through magnetic and engaging client relationships across responsible domains• Managing teams of 40 team members per client, in order to successfully deliver across 15 programs, consisting of 10 packaged solution projects, custom Java, and Java UI technology solution projects• Providing dynamic and innovative thought leadership, leading strategic vision through strong and engaging principles, and driving strong results via resources that are engaged through a collaborative management styleClient List: Splunk, HPE, VMware, HPE, Apple, Pfizer Show less

Executive leadership, sales, and management of highly complex technology implementations for Fortune 500 and multi-national companies• Key executive in Trade Promotion Management (TPM) practice, responsibilities include growing client relationships and vendor partnerships, participating in trade shows, developing thought leadership and intellectual property, and providing subject matter expertise on projects• Delivery responsibilities included project governance, project and… Show more Executive leadership, sales, and management of highly complex technology implementations for Fortune 500 and multi-national companies• Key executive in Trade Promotion Management (TPM) practice, responsibilities include growing client relationships and vendor partnerships, participating in trade shows, developing thought leadership and intellectual property, and providing subject matter expertise on projects• Delivery responsibilities included project governance, project and financial planning, resource management, scope management and change control, risk and issues management, infrastructure management, solution management and architecture, and cross functional team coordination• Provided architectural and design guidance in implementation of a trade promotion management (TPM) system. Additional responsibilities to lead and manage resources with objectives of delivering functional design, build, and deployment of TPM application. Goal was to help design improvements to existing systems in providing a sustained competitive advantage for the areas of: customer segmentation, forecasting, trade funds management, plan & promotion setup, promotion execution, sell-in, promotion tracking, payment resolution, and analytics & reporting• Engaged in sales cycle to help win assessment phase (to assess benefits of implementing a new CRM system). Subsequently awarded bid to help deliver the implementation phase• Led and managed resources during requirements and fit gap phase for the implementation of an integrated CRM solution. Objective of the solution was to allow client to better understand customer trends, and adjust business direction through the use of smarter analytics. Additional efficiencies in process and customer touch points addressed through the use of a front end CRM systemClient List: Coca-Cola Refreshments, Mylan Pharmaceuticals Show less

Leadership, sales, and management of highly complex technology implementations for Fortune 500 and multi-national companies• Led and managed practitioners for delivering all phases of the System Development Life Cycle (requirements gathering, design, build, test, and deployment)• Achieved successes across clients resulting in such benefits as: implementing more robust CRM system functionality with improvements to marketing, sales and service organization functions; providing client… Show more Leadership, sales, and management of highly complex technology implementations for Fortune 500 and multi-national companies• Led and managed practitioners for delivering all phases of the System Development Life Cycle (requirements gathering, design, build, test, and deployment)• Achieved successes across clients resulting in such benefits as: implementing more robust CRM system functionality with improvements to marketing, sales and service organization functions; providing client with an integrated case management solution for improved efficiency in service and customer satisfaction; implementing closed loop trade promotion management (TPM) systems, to help with a better go to market strategy, improved promotion spending, and better KPI visibility; upgrading and implementing a more robust mobile computer system to help provide better daily management and operational functionsClient List: Waste Management, British Columbia Government, Intuit, Juniper Networks, Wyeth Consumer Healthcare, Sara Lee Foods, Binney & Smith, Spirent Communications Show less

Participated as a member of various configuration and integration teams, responsible to help design, build, test, and deploy implementations of Siebel• Designed and configured interfaces in Siebel using integration objects, workflow processes, business services, custom eScript, and runtime events, sometimes utilizing middleware products like TIBCO, webMethods, SeeBeyond, and Fusion• Designed and configured application using Siebel Tools and customizations using Siebel… Show more Participated as a member of various configuration and integration teams, responsible to help design, build, test, and deploy implementations of Siebel• Designed and configured interfaces in Siebel using integration objects, workflow processes, business services, custom eScript, and runtime events, sometimes utilizing middleware products like TIBCO, webMethods, SeeBeyond, and Fusion• Designed and configured application using Siebel Tools and customizations using Siebel eScript• Responsible for unit testing to ensure quality build in objects delivered, provided testing support coverage, as well as resolution of test issuesClient List: General Motors, Aventis, AT&T, First National Bank of Omaha, Abbott Laboratories, Sprint, Keebler Kellogg’s, Siebel, PricewaterhouseCoopers Show less

Participated as a member of various configuration and integration teams, responsible to help design, build, test, and deploy implementations of Siebel• Designed and configured interfaces in Siebel using integration objects, workflow processes, business services, custom eScript, and runtime events, sometimes utilizing middleware products like TIBCO, webMethods, SeeBeyond, and Fusion• Designed and configured application using Siebel Tools and customizations using Siebel… Show more Participated as a member of various configuration and integration teams, responsible to help design, build, test, and deploy implementations of Siebel• Designed and configured interfaces in Siebel using integration objects, workflow processes, business services, custom eScript, and runtime events, sometimes utilizing middleware products like TIBCO, webMethods, SeeBeyond, and Fusion• Designed and configured application using Siebel Tools and customizations using Siebel eScript• Responsible for unit testing to ensure quality build in objects delivered, provided testing support coverage, as well as resolution of test issuesClient List: General Motors, Aventis, AT&T, First National Bank of Omaha, Abbott Laboratories, Sprint, Keebler Kellogg’s, Siebel, PricewaterhouseCoopers Show less