• Running PMO for bi-annual (Spring / Fall) Roku firmware release. Scaled the Roku Development Process (RDP) from 12 features and 17 million devices a release in 2017 to 150+ features and 100 million devices per release. Hold daily standups and Core meetings to monitor and push the release from RFC feature inception through development, QA, Deployment and Post Launch Reviews. Working daily with all levels (SVPs to offshore contractors) in every Geo and Time zone.• Developed a single source of truth “Mission Control” that provides 99% real-time data providing verydetailed insight into every aspect of a release from a High-Level Summary to critical PSAs, to at-risk features by Budget Area, to Defects status by team, Quality and release using Jira, Looker, BI and confluence.• Key member of Atlassian council – providing oversight for any changes going in Jira, review and recommend new Plug-ins for Jira/Confluence. Reviewing changes required to migrate from Jira server to Jira Cloud (2024).• TPM for critical features. Ex. AirPlay. Worked with Apple Airplay/HomeKit teams on a year-long project to enable Airplay on Roku OS.• Worked concurrently as interim UI Program management from 2020-2022. This is a plugin component that releases UI features and bug fixes bi-weekly. Created scaled down versions of RDP and Mission Control to manage the process.

Managing delivery and quality for Imprivata Cortext®. Cortext is a secure communication platform that enables healthcare organizations to improve the efficiency of care team coordination.Lead Project and Release management, managing all activity to align with a two-month sprint release cycle. Collaborated with key stakeholders in Product Management, UX, BizDev, Marketing and Engineering to establish feature requirements. Hosted daily multi-site standups and managed release via Jira Agile board. Presented weekly to Executive staff on release metrics, scheduling, scope changes, risks and contingency plans. Major features included support for SMS (Twilio), Speech-to-Text (Nuance), MDM (MobileIron, MaaS360 & AirWatch), networking and security improvements.Engaged with Support and Professional Services to handle all customer escalations. Triaged all internal and external issues, providing root cause analysis, documenting solutions and providing hotfixes as appropriate. Joined in on-site visits and calls with high-profile customers. Developed an internal test tool (Bot) to support the field when diagnosing issues at the customer location. Key responsibilities: partnering with key stakeholders to accelerate the adoption of Cortext in the field. Identifying opportunities to improve the user experience. Directed Quality for Imprivata’s Cortext Healthcare messaging solution. Primary focus is managing overall quality and test automation for the Cortext Server, Admin, and Clients (Web, Desktop, Android and iOS). Hired a seven-person team (2 SDETs), on boarded a team of four offshore manual testers, created a formal quality release process (via Confluence/ Jira / Xray), managed key release metrics, created a quarterly quality survey, developed a test case suite of 8000+ test cases and automating over 700 test cases (Appium, Selenium & TestNG).

Managed the engineering and QA teams of the initial release Citrix XenMobile application suite and currently manage QA and test automation for the XenMobile clients: WorxHome, WorxMail and WorxWeb on iOS and Android. XenMobile allows enterprises to control corporate assets delivered to employee owned devices (BYOD) via Mobile Application Management (MAM). Key responsibilities include working with key global stakeholders in Product Management, Release Management, Product Design, Security, User Experience and Customer Experience. Implemented several quality initiatives including – Continuous Integration (CI) based on Jenkins which integrated into daily internal/external beta customers drops via TestFlight, support for Crashlytics, a dashboard which included dynamic updates on latest build status, build warnings, BVT results, static code analysis (Clang) and defect reporting. Implemented test case management via OneTest to control over 17k test cases. Defined suites of Day-in-Life use cases and personas to mirror user behavior via Graphical Test Plans (GTP’s) focused on analyzing Battery and Performance characteristics. Managed the development of cross platform client test automation framework. Managed the delivery of the Citrix mobile client (Receiver) on iOS, Android and Blackberry. Citrix Receiver provides secure device access to corporate deployed windows applications and desktops via Citrix XenApp and XenDesktop. Key responsibilities include managing onshore and offshore (India) engineering and quality teams, requirements and release. Available on GooglePlay (1M+) and Apple App Store (1.4M). Drove Think Mobile First internal initiative to drive awareness of small form factor development. The course was delivered in one-day sessions across four regions.

Managed the development and QA of a click-to-call network appliance and desktop clients (Windows and Mac) solution. Citrix EasyCall integrates with a corporate PBX to provide a least cost dialing solution for direct dialing and team conferencing. US Patent – 8,416,935

Managed server side development team and customer customizations for a hosted push email solution. Key responsibilities included management of a local development team, coordination with offshore (China based) engineering and management of a small professional services delivery team. Major achievements included navigating management transitions (financial insecurity, changes in product direction and layoffs), defining new processes to control software quality (scope management, project artifacts, code reviews, release management, source code control and test) and participation in development of a global PMO and subsequent SDLC. Managed the successful delivery of two service packs (5.5 SP1 / SP2) and a major release (v6.0).

Managed all aspects of professional services and tier 3 support activities for mobile enterprise solutions. High-level responsibilities included: Managed the successful delivery of multiple custom system integration deployments, project management, customer relationship management, business development (pre-sales, proposals development, RFI’s and RFP’s), developed delivery methodology, project financials (3.1 million/year), resource / partner management, quality and documentation. Managed all aspects of project delivery which included interfacing with all project stake holders, scoping, pricing, deliverables, risk management, 3rd party management and delivery. Target application focus was on mobile sales force automation (Siebel), supply chain and inventory management solutions. Major clients included: Nike, E*Trade, Johnson & Johnson (EMEA & US), Guidant (EMEA & US), Biogen Idec, Edwards Lifesciences, Amgen (EMEA & US) and Invitrogen.

Co-founder of Xceleris Consulting Group, a consulting firm specializing on providing outsourced professional services to the High-Tech & Telecommunications industries. Responsible for developing opportunities focused on Sarbanes-Oxley and Mobile.

Co-founded the Mobile Solutions Practice. Developed yearly business planning, alliance management, people management, market solution strategy, and development & implementation of mobile solutions for enterprise clients. These accomplishments resulted in the generation of 16 client engagements. Formed core mobile team. Recruited subject matter experts from the wireless community as well as developing internal KPMG transfers (strategists, developers and business experts). Grew West Coast mobile team to 23 fulltime resources spanning all lines of business. Directed the development and incorporation of mobile solutions across all KPMG solution areas. Primary focus included the development of four core mobile solutions: wireless strategy – readySetGo!mobile, Single vender/point solutions – R2I!mobile, Multi-vendor solutions – configure-to-fit!mobile, and outsourcing. Managed mobile partner/alliance relationships. Promoted end-to-end mobile solutions, generated sales support collateral, provided subject matter expertise. Produced industry whitepapers, a “Mobilize your Enterprise” webcast and a Wireless 101 computer based-training course.Contributed to business development. Identified target clients; developed RFI and RFP responses; fostered mobile solution penetration into key named accounts. Major clients included Qwest Communications, AutoDesk Inc. and Cardinal Health Inc.

Managed West Coast Systems Integration Practice for the Telecommunications line of business. This included project management, practice management, business development, client management and team management. Led a major client-server development effort implementing an Alternate Billing (Calling Card, Third number, Caller ID & Local Number Portability) Administration System for US West / Qwest. Managed the maintenance and FCC-mandated enhancements of the software including the development of several core elements of the system. Directed the development of next-generation IP services for Cisco Systems. Performed project and product management, design for Active Directory/Directory Enabled Network (DEN) implementation and vendor selection. Led the design and implementation of a web-based electronic storefront for SEGA. Architected repeatable building blocks, methodology, security, electronic fund transfer, product fulfillment, EDI, catalog management, customer self-service and telesales. Provided thought leadership and management support for a Configure-to-FitTM OSS/BSS Reference Architecture for Qwest Communications. Defined solution for New Service Provider market space and vendor/alliance management. Developed a Decision Support System / Executive Information System (DSS/ElS) for Apple Computer. Area of focus included the development of the modeling environment.

Provided technical and code level support to development partners for Apples Developer Group (ADG). Area of specialty included developing a UI Builder, application frameworks and other development tools. Developed and designed class extensions for Apple Computers' Object-Oriented applications framework (MacApp). Provided technical input for projects utilizing cross-platform application frameworks and PowerPC development tools to create next-generation integrated development environment.