Responsible to develop a clear technology vision and strategy aligning IT policies and systems to enable and support overall business goals in a secure, efficient environment. Gather and analyze business requirements to identify special IT project needs. Oversee department operations and initiatives.

Responsible for developing all aspects of cloud and on-premises IT infrastructure and security. Define strategy and vision for complex systems in a fast-paced M&A environment.• Interact with business partners to align IT strategy with strategic needs of the business. • Drive standardization of internal processes and technology to ensure quality, consistency, and efficiency.• Identify opportunities to integrate systems reducing redundancies and cost while providing additional functionality. • Identify and manage risks across the enterprise.

Provide clients in the legal industry advisory services with operational and technical insights into the current and future state of the organization with considerations to design, migration and adoption of new technical strategies leveraging existing staff to support the future state, while mitigating risks.• Plan, execute and manage technical projects working effectively with clients , colleagues and support staff providing teaming and communication for complex problem-solving opportunities.• Assess the suitability and effectiveness of technology, staffing, and operations with industry accepted best practices, change management governance, organizational role alignment, single point of failure risk analysis, DR plan development and testing, cloud migration planning, technology roadmaps, and VDI environment optimization.

Primary responsibilities include management of the Regional IT Infrastructure for Americas as well as management of key Global IT Infrastructure services for the Global Shared Services Center supporting thousands of users globally• Served as a subject matter expert (SME) driving performance and reliability from software, infrastructure and cloud environments working with country IT managers to make reliable technical decisions regarding support, deployment, and design of complex systems• Provided Global Network, Server, and IT Engineering Support: Application tuning and troubleshooting, OS security patch management, network security, account and network share management, new system implementations, and storage maintenance; maintained and monitored all network, security, and computer systems to meet the organizations current and future requirements, for all 60 plus FF countries with 400 branch offices and over 300 VMs • Performed as IT security officer for the Freight Forwarding division globally with license compliance responsibilities for multiple lines of business globally for 60 plus countries with over 12,000 users• Developed annual infrastructure vision, goals and objectives, as well as reviewed and approved multi-million dollar budgets finding cost savings opportunities via standardization and rationalization• Monitored and analyzed the impact of new technology on existing and future capacity providing advice and counsel to internal/external customers regarding appropriate technological system solutions• Coordinated all levels of server, storage, monitoring, and changes with appropriate teams to ensure uninterrupted service, utilizing monitoring, mapping and alerting software to proactively collect data and conduct real-time analysis of the performance of the servers and storage mitigating business impacting events• Maintained documentation for all operational and support processes

Responsible for administration and support of corporate systems and networks for multiple lines of U.S. business locations and three data center locations throughout the U.S.• Provided technical vision, architecture, management, and support to include short and long-term direction for all Global Computing Platforms, supporting Network Infrastructure, while serving as a member of the executive leadership team for the business influencing strategic business decisions regarding the use of technology• Delivered effective IT solutions and continuous improvement programs which addressed business goals and operational directives, while designing and implementing standards and services which facilitated business agility and efficient use of technology investments across multiple modules, processes, and technologies • Managed expenses and capital budgets within approved variance percentages • Recruited, selected, directed, managed and mentored cross-functional team members responsible for IT systems, database, network, security and infrastructure to keep all platforms and supporting systems operating effectively• Led and maintained an IT team through five buyouts and multiple mergers, six members currently supporting over 1500 users in the U.S., through an organizational transition from 6 offices with 98 people to 130 countries with over 51,000 users • Directed the global purchasing team during the U.S. GFF/SCO RFP process selecting a new Telco vendor for the U.S. reducing costs while providing additional services to the user community• Promoted standards and compliance with HQ initiatives to keep the U.S. recognized as a leader in the Geodis IT community• Assumed responsibility for GSCO technical issues; helped obtain cost savings and met customer demands• Performed a lead role for security compliance and implementation, and was the point person for IT audits

Brought on to direct all internal and external customs systems projects for the Wilson group U.S. including management of the DEC Alpha system, Win NT systems, and all associated networks• Selected all hardware, created system plans and conducted training for all system users for a client list including Volvo, Navistar, DC comics and Westvaco/Meade.

Promoted based upon exemplary job performance and technical expertise to direct ongoing development of EDI systems for one of the largest privately owned shipping companies• Led a team of nine programmers responsible for design and development of customs entry systems for clients including Intel, Toshiba, Thomson Consumer Electronics and KmartSIGNIFICANT ACCOMPLISHMENTS: Created an in-house tracking system for client use that effectively reduced costs by eliminating third-party tracking services. Designed and programmed a customer interface that allowed the client to dial into the company mainframe and download shipment information, create reports and provide management with up-to-date information regarding shipment status