Ed Pate Email & Phone Number

Houston, Texas, United States

Tekmetric is a leading auto repair technology company helping auto repair shops grow their businesses through the relentless pursuit of progress. Tekmetric’s cloud-based shop management solution, including a shop management system, integrated payments, technology integrations, and real-time data, empowers auto repair shops nationwide. Measure up, by every.

United States

Iron Fist Consultants pinpoints specific opportunities that impact a business’s financial health, using Proprietary Business Analytics Tools and expert evaluation to attack processes, not people, by measuring Compliance to Standard Operating Procedures (SOP’s) and Outcomes. Providing our clients the expert guidance necessary to effectively develop.

Dallas/Fort Worth Area

Performance management of 5 Automotive Service and Repair businesses and 25 team members, including coaching, recognition, disciplinary action and performance evaluations. Conduct regular meetings (individual and group) with area team members to establish goals, review performance and provide organized communications. Provide vision and leadership that.

Dallas/Fort Worth Area

Assisted in the launch of a new automotive service company to the DFW area. Developed vendor contacts and relationships. Employee hiring, process education and culture training of over 20 employees for the first 3 DFW locations. R.O. Writer operating system software setup and configuration. In-store mentoring, coaching, training, and progress evaluation of.

Greater Dallas & Greater Houston, Texas

Responsible for 6 stores in the DFW and Houston areas. My duties consisted of Franchise development, Franchisee Support, Training, Coaching, Consulting, Marketing, and Franchise compliance. Weekly, Monthly, Quarterly performance reviews with franchisees. Worked closely with the corporate director of operations and support staff

Dallas, Texas

My first task at Stanley was to turn around a struggling GM Service department, add stability and value before dealership sale. Complete restructure of parts and service. Implement new processes and procedures for parts and service operations. Increased parts and service profitability by 14%. Increased technician production by 26%. Increased survey scores.

Germantown, Tennessee

• My task and objective at Christian Brothers Automotive Germantown were turning around an underperforming franchise. I have also consulted and trained other franchise owners and their staff in the Christian Brothers.
• 25% revenue growth over 2 consecutive years.
• Consistently in the top 5 stores for net profitability in a 155 unit franchise.
• Grew net profit by 14%.
• Slashed operating expenses by 17%.
• Responsible for creating and executing strategies to grow business with existing customers, as well as soliciting and establishing new fleet accounts.

Rockwall, Texas

• Service Advisor
• Train and mentor new hired Service Advisors.
• Monitor Service Advisor sales performance.
• Monitor Customer Service Index scores (CSI).
• Achieved above group CSI scores.
• Achieved above region CSI scores.

Dallas, Texas

• Service Advisor
• Train and mentor new hired Service Advisors.
• Monitor Customer Service Index scores.
• Monitor Service Advisor sales performance.
• Achieved above Region CSI Score.
• Honda President’s Award Winner.

2603 Hickory Tree Rd. Mesquite, TX 75149

• Owner President (1985 – 2010) Directed all aspects of the business spanning sales, operations, vendor & supplier relationships, and administration. Built and retained retail and fleet customer relationships. Hired and.
• Grew revenue from $200,000 to $1.2 million
• Grew Customer Satisfaction Index from 76% to a sustained 95%
• Sustained invoice profitability of 63%
• Initiated and managed a successful marketing program using customer database information for follow up on service recommendations, scheduled maintenance, specials and customer loyalty promotions.
• Improved workflow and profitability by implementing standardized written policies and procedures.

Operations, Management And Marketing

Automotive Business Owners Operations Training.

Fixed Operations Service Management Training I & Ii & Iii

Education record

Unleash the Power Within is a live 3 ½ day event with Tony Robbins designed to help you unlock and unleash the forces inside that can help.

Integrity-Based Communications

Integrity-Based Communications (IBC) is a 6-behavior model for teaching practical communication skills. The model is simple, direct, and.

Business

Business Studies

Leadership Training

Business And Leadership Training

For more than 40 years, Jim Rohn honed his craft like a skilled artist-helping people the world over sculpt life strategies that have.

Education record

My leadership philosophy is simple: “Everything rises and falls on leadership.” With so much hinging upon this philosophy I’ve made it my.

Automotive Fixed Operations

Education record

Inspiring Leadership Training