Edmundo Ribeiro Email & Phone Number

Paris, Île-De-France, France

At Stellantis,I participate in steering the deployment of IT processes and information flows essential for the new greenfield Industrial JV.The main deployment is centered around an existing SAP S/4 HANA CORE model for managing the entire scope of this factory (Accounting, Controlling, Purchasing, Engineering, Supply Chain, Internal Logistics, Manufacturing, Sales)Project Management, Industrial Deployment, Cost, Quality, and Schedule Tracking, Executive Reporting

Paris, Île-De-France, France

At Stellantis, the global automotive giant resulting from the merger of Fiat Chrysler Automobiles (FCA) and Peugeot S.A, I oversee the implementation of IT processes and information flows essential for the distribution and marketing of a new vehicle platform offered under various brands, as well as for the entire after-sales segment.These vehicles are destined for North and South America, as well as North and South Africa.These programs allow me to collaborate with… Show more At Stellantis, the global automotive giant resulting from the merger of Fiat Chrysler Automobiles (FCA) and Peugeot S.A, I oversee the implementation of IT processes and information flows essential for the distribution and marketing of a new vehicle platform offered under various brands, as well as for the entire after-sales segment.These vehicles are destined for North and South America, as well as North and South Africa.These programs allow me to collaborate with cross-functional and multicultural teams worldwide (Asia, Europe, Africa, and the Americas).My main tasks include:- Organizing working sessions with cross functional stakeholders to define deployment strategies for each program.- Steering local partners to implement targeted strategies.- Reporting to the industrial management on the progress of programs in terms of cost, quality, and timelines. Show less

Paris, Île-De-France, France

My professional background mainly came from the industry, and I felt the need to familiarize myself with digital work methods. That's why I decided to enroll in Join Maestro's 7-week bootcamp, structured around 5 key modules: Problem/Solution, Organization, Communication, Strategy, and Career. Each module covers 3 to 7 distinct themes, spread over one or more days per theme.In practical terms, the program covers a wide range of topics, from product vision to roadmap, including… Show more My professional background mainly came from the industry, and I felt the need to familiarize myself with digital work methods. That's why I decided to enroll in Join Maestro's 7-week bootcamp, structured around 5 key modules: Problem/Solution, Organization, Communication, Strategy, and Career. Each module covers 3 to 7 distinct themes, spread over one or more days per theme.In practical terms, the program covers a wide range of topics, from product vision to roadmap, including cross-functional communication, backlog management, agile methodologies, prioritization, technology for Product Managers, data for PMs, and even Product Design.At the end of the bootcamp, I had the opportunity to work on about twenty case studies, thereby enhancing my practical understanding and preparing myself thoroughly as a Product Manager in digital applications. Show less

Saint Germain En Laye

In other organizations, this role is also referred to as Head of Product.This position was mainly focused on global business strategy. Collaborating closely with the technical authority (also known as a Product Designer), we managed a portfolio of 12 advanced inertial navigation systems and associated softwares.Responsibilities:1/ Worldwide Business Development- Followed up with the sales team in existing markets.- Conducted competitive and market intelligence… Show more In other organizations, this role is also referred to as Head of Product.This position was mainly focused on global business strategy. Collaborating closely with the technical authority (also known as a Product Designer), we managed a portfolio of 12 advanced inertial navigation systems and associated softwares.Responsibilities:1/ Worldwide Business Development- Followed up with the sales team in existing markets.- Conducted competitive and market intelligence activities.- Identified new applications to acquire new customers.- Actively contributed to securing product sales in new applications (Railways, Automotive and Autonomous vehicles), facilitating the penetration of new markets.2/ Customer Success Management- Maintained strategic customer relationships.- Personalized solutions to specific challenges and ensured products met customer requirements.- Participated in and followed up on the implementation of demonstrations for various field applications.- Engaged in technical meetings and prepared training programs.- Conducted advanced training to reinforce or complement technical support based on application needs.- Participated in reviews of customer claim tickets opened with the technical authority.- Led the resolution of customer issues while respecting existing planning constraints.3/ Product Life Cycle- Collaborated at all stages of the existing product life cycle, serving as the primary contact for all departments.- Defined the future product roadmap to ensure proper understanding by all departments (Marketing, Customer Support, Sales...).Technical Expertise and SectorsInertial Navigation, GNSS Positioning, Mobile Mapping, Autonomous Vehicles, Drones, Automotive, Manufacturing IndustryBusiness Development and StrategyCompetitive Intelligence, Strategic Growth, Growth Levers Definition, Growth Planning, Strategic Positioning, Product Portfolio Management Show less

Saint Germain En Laye

Missionso Provide technical support and field experience to multicultural customers.

Bonneuil Sur Marne

Missions:o Manage worldwide technical support and maintenance activities.o Lead the technical team (6 engineers).Accomplishments:o Enhance customer satisfaction and participate in the division's growth results through maintenance contracts with worldwide customers.o Deploy and manage an after-sales support process through a support ticketing platform JIRA from Atlassian.Customer Relations and SuccessCustomer Success Management, Client Relationship, Customer… Show more Missions:o Manage worldwide technical support and maintenance activities.o Lead the technical team (6 engineers).Accomplishments:o Enhance customer satisfaction and participate in the division's growth results through maintenance contracts with worldwide customers.o Deploy and manage an after-sales support process through a support ticketing platform JIRA from Atlassian.Customer Relations and SuccessCustomer Success Management, Client Relationship, Customer Satisfaction, Solution Customization, Strategic Client Support Show less

Bonneuil Sur Marne

Missionso Provide technical support and field experience to multicultural customers.

Singapore

Still in Singapore and continuously looking for new challenges, I realized, from the past years’ experience as customer service engineer, the importance to understand the customer needs from the beginning of our relationship with them. That's why at the end of 2010, I asked to my management to be part of the sales team.I had their agreement and I was able to take my first steps in sales world on taking care of Japan.It was in the same period that our company took a new… Show more Still in Singapore and continuously looking for new challenges, I realized, from the past years’ experience as customer service engineer, the importance to understand the customer needs from the beginning of our relationship with them. That's why at the end of 2010, I asked to my management to be part of the sales team.I had their agreement and I was able to take my first steps in sales world on taking care of Japan.It was in the same period that our company took a new turn: IXSEA becomes IXBLUE.New sales strategies were needed to meet the new challenges that this change brought.Here again, I had to work hard to get quickly new skills to meet these sales requirements:- Adaptation of commercial documents according to the type of market (Offshore, Scientific, Civil, Military)- New products to know and sell- Search for new agents- Allocation of activities between these new partners- Business plan- Sales, Prospecting- Market research Show less

Singapore

October 2005, I got the opportunity to join our APAC office based in Singapore as Customer service engineer.At that time, we were 8 persons, 6 in Singapore and 2 in Beijing.Our team was to make sure that this subsidiary was operational, so we had to be versatile.I had to take care of different tasks as:- Customer service engineer- Technical assistance for our sales force.- Marketing link between France and APAC.From these different experiences, my… Show more October 2005, I got the opportunity to join our APAC office based in Singapore as Customer service engineer.At that time, we were 8 persons, 6 in Singapore and 2 in Beijing.Our team was to make sure that this subsidiary was operational, so we had to be versatile.I had to take care of different tasks as:- Customer service engineer- Technical assistance for our sales force.- Marketing link between France and APAC.From these different experiences, my skills were growing and progressively my management entrusted me in new projects- Project management- Working on tenders for important contractsI was really lucky to work with this fantastic and talented team.I could learn so much with them and grow professionally and personally.In Asia, you really learn what Customer services are and as we were taking care of the full APAC area, we had to take in account of all culture differences between the countries to serve perfectly our customers. Show less

Marly Le Roi

Marly Le Roi

Marly Le Roi

Bootcamp, Digital Product Management

Le programme est articulé autour de 5 grands modules, avec 80% du temps consacré à travailler sur des problématiques réelles venant des.

Education record