Ed Shaw Email & Phone Number

Englewood, Colorado, United States

Implement and enhance consistent engineering practices to ensure stable product delivery aligned with company initiatives and expectations. Support operations including technical services, plant maintenance, telephone operations, service delivery, and network operations. Direct project planning, capital budgeting and assist with business plan development.

Englewood, Colorado, United States

Oversees the testing and implementation of DOCSIS network solutions to improve the efficiency of current network deliveries by testing code, completing projects and managing lifecycle management initiatives.- Manages and mentor engineers focused on testing and analysis of customer DOCSIS devices- Define and implement technology roadmaps- Manage budget, equipment, and tools for engineering team- Work with vendors, and cross-functional teams to implement DOCSIS, Fiber, and wireless products

Greenwood Village, Colorado

- Coordinate and Lead software quality assurance testing for the WiFi Technologies Program- Hire, coach, and lead staff in completing testing deliverables- Lead cross-functional teams to resolve code defects and provide configuration solutions- Coordinate and lead WiFi product rollouts to subscribers in market

- Comprehend the end to end functions and operations of complex voice, data or video products- Analyze and assess impacts of product/system requirements on existing operational functions- Develop and manage LOE's, schedules and timelines associated with Testing and Deployment- Execute and or oversee the execution of test strategy- Supervise and manage contract and full-time engineers- Detail plans to support successful deployments

Responsible for integrating, testing and qualifying software products and applications for Content Management Systems, Video On Demand Systems, and the Time Warner Cable Network guide data system.- Create and maintain integration test plans- Software and application verification before handoff to field- Creation and tracking of bugs.- Technical customer support to field personnel

•Lead Tester for VOIP Event Messaging, Electronic Surveillance, and MGCP protocols on various vendor systems (Nortel, Siemens, Cedar Point, Sonus, Cisco, etc.)•Conduct system and protocol tests according to PacketCable specifications, and industry RFC’s.

•Performed business VOIP configuration and testing on various system elements in a standard business VOIP architecture using Sonus SS, and Tekelec STP’s.•Designed and performed test plans on various software releases and platforms.•Developed and implemented policies and procedures for new equipment and software load verification.•Performed live network upgrades and fixes.

•Managed SS7 Network including maintenance activities, remote user access, equipment upgrades, software upgrades, network augmentation and design.•Managed SCP’s (Service Control Point) and AIN services platform.•Supported Network Operations Center systems and tools by providing expert on-call support, troubleshooting, upgrades and maintenance•Performed network equipment maintenance and design on Class 5 telephony switches. Including translation programming, routing, circuit pack repair, and outage analysis.•Senior Engineer responsible for training new technicians, pc upgrade repair and maintenance, system administrator of new tools.•Designed IP Network Connectivity platform for all remote Signal Transfer Points, also instrumental in implementing nationwide SS7 network monitoring system.

•Performed Initial Testing and Startup of Ericsson Class 5 and remote switches, including operating system, trunking, translations, and billing systems.•Performed Software release upgrades on Class V and SS7 networks during maintenance windows and new installations.•Acted as liaison between Cingular Wireless and Ericsson as technical customer support for wireless TDMA network, involving MSC and BSC upgrades, maintenance, feature specification, HLR and STP functionality.•Performed software release testing and installation for new code used to rectify SS7, billing, subscriber features, and error reporting issues.

M.S., Computer Information Systems

Activities and Societies: Communications Technology Professionals

B.S., Computer Management Science