Ed Sheffield Email & Phone Number

Cisco Systems, RTP, NC 1998 – 2019Sr. Manager of Engineering Infrastructure, 04/06 - PresentHeld roles of increasing responsibility: from System Test and Labs to Test Technology, and now to Engineering Infrastructure with a combined Data Center and Lab responsibility. • Within 5 years through aggressive cost management, relentless focus on customer service and an ever increasing service catalogue, led a grass roots effort to deliver lab support services to 600k ft2… Show more Cisco Systems, RTP, NC 1998 – 2019Sr. Manager of Engineering Infrastructure, 04/06 - PresentHeld roles of increasing responsibility: from System Test and Labs to Test Technology, and now to Engineering Infrastructure with a combined Data Center and Lab responsibility. • Within 5 years through aggressive cost management, relentless focus on customer service and an ever increasing service catalogue, led a grass roots effort to deliver lab support services to 600k ft2 of labs. • Merged service offering for all of Engineering Infrastructure (Labs and Data Center). • Greatly expanded a reuse program from $3 million to more than $50 million in costs avoidances with only a small incremental investment. Sr. Manager of Test Technology, 09/05 – 04/06• Led a continuous improvement effort to increase the reliability of the test automation infrastructure. Gained client buy in and reduced significantly the down time for a structure that executed 3.6 million times per year.Manager System and Solution Testing, 11/98 – 09/05• Led the system test effort to deliver IPv6 for Cisco. Worked closely with development and the NTT East account team to assure solution quality and technical collateral were delivered effectively.• Drove lab support consolidation. Show less

Grew through the ranks based on proven leadership and technical skills and moved from test engineering to management in an ever expanding scope. Manager Product Development, 03/97 to 11/98• Developed a model to predict processor exhaustion based on call type and volume.• Reduced internally and externally found defects by two thirds.Manager Product Test, 06/93 to 03/97• Successfully improved teamwork with the design organizations and dramatically improved customer focus.•… Show more Grew through the ranks based on proven leadership and technical skills and moved from test engineering to management in an ever expanding scope. Manager Product Development, 03/97 to 11/98• Developed a model to predict processor exhaustion based on call type and volume.• Reduced internally and externally found defects by two thirds.Manager Product Test, 06/93 to 03/97• Successfully improved teamwork with the design organizations and dramatically improved customer focus.• Quintupled the products the team was responsible for with only a 15% staff increase. Show less

Manufacturing Test Engineering Manager, 03/91 to 06/93• Deployed a radical pack level thermal shock strategy to greatly reduce the need for system test. Integrated the project with the manufacturing to solder in an oxygen free environment and removing the need to clean flux, eliminating the need for CFCs.• Moved the focus of the Component Test facility from vendor management to yield improvement on the manufacturing floor, resulting in improved yields and reduced capital costs by more… Show more Manufacturing Test Engineering Manager, 03/91 to 06/93• Deployed a radical pack level thermal shock strategy to greatly reduce the need for system test. Integrated the project with the manufacturing to solder in an oxygen free environment and removing the need to clean flux, eliminating the need for CFCs.• Moved the focus of the Component Test facility from vendor management to yield improvement on the manufacturing floor, resulting in improved yields and reduced capital costs by more than 50%.Reliability Engineer, 01/88 to 03/91• Managed the Integrated Circuits technical portfolio for DMS-10 division. • Drove numerous projects that reduced manufacturing defects.• Presented root cause and failure analysis to customers. Show less

Wrote software to test ICs in a manufacturing support and incoming inspection environment. Interfaced with suppliers to correlate issues. Managed an interdepartmental project to realize $300,000 in scrap reduction.

Bachelor Of Science, Physics, Graduated Magna Cum Laude

Associate Degree, Electronic Engineering Technology, 4.0 Of 4.0

Obtained both associate degrees simultaneously

Associate Degree, Computer Technology, 4.0 Of 4.0