• Experienced Information Technology Support Technician with a demonstrated history of working in the primary/secondary education industry.• Installing and configuring computer networks and systems• Knowledge and capacities of computer hardware and communications devices; including routers, switches, concentrator, servers and wiring.• Identifying and solves any problems that arise with computer networks and systems• Consults with schools to specify system requirements and design solutions• Budgets for equipment and assembly costs• Monitors computer networks and systems to identify how performance can be improved• Experience with routers, IP addressing, and subnet-masking procedures.• Support Microsoft Server 2016; including local-area or wide-area network design.• Knowledge of microcomputer platforms and operating systems used including; but not limited to Windows, and Mac.• Experience in administration, troubleshooting and setup of various network topologies.• Comprehensive knowledge of Remote administration of computers and Networks.Skilled and knowledge of ShoreTel VoIP PBX phone systems.• Comprehensive knowledge of S.M.A.R.T Technology. Such as Smart Board and S.M.A.R.T T.V. functions.• Maintaining existing software and hardware and upgrading any that have become obsolete