Tmg Quality Analyst
CurrentKey point of contact for addressing all aspects of Transceiver Module Group field quality escalations.Providing direction and techniques to customer support engineers and failure analysis teams on how to reproduce and troubleshoot field failures for complex and intermittent problems.Perform detailed review of failure symptoms and RMA data to identify systemic field problems early and implement containment measures.Lead FA teams in review and give direction of FA reporting.Initiate and execute strategies for continuous improvement of product quality and reliability.