Ed Turner Email & Phone Number

Brafferton, England, Gb

York, England, United Kingdom

• Lead the delivery of various integrated marketing and communications solutions for multiple departments • Delivered high quality content and published materials through digital channels• Measured success of content and auditing the results of key marketing outputs • Acted as a subject matter expert and advisor on strategic communications and marketing, supported various teams including the management team, senior leadership team, policy committees and all elected members• Managed the councils social network account, managed content and provided training to staff • Responsible for the promotion of the council’s events calendar

Oversaw the development of the Council’s brand new website which was recently rated as the most improved of any UK local authority and the best in the North East. Oversee the Council’s social network platformsIntroduced video recordings of Council meetings and promotional videos about the work of the authority.Responsible for the promotion, management and monitoring of the Council’s Events Calendar.Assist in the production of key Council publications including Hartbeat, Hartlepool's community magazine which is circulated to all 40,000 homes on a quarterly basis.Produce press releases and deal with media enquiries.Provide support to Councillors and Council officers on PR/Communication related activities.

Plan and deliver the PR and marketing strategy with both digital and written media sources.Lead PR and media relations and assist with any enquiries and supply press information.Develop and constantly update a portfolio of client testimonials with photography/video by personal visits to clients’ homes.Carry out market research, competitor and customer surveys.Distribute a weekly newsletter to company employees.Develop ideas, press releases and create articles of interest to distribute electronically, by direct mail and the press.Produce, update and manage a series of marketing literature and letters.

As Communications Officer I support the Head of marketing, communications and income generation with the internal and external communication activities of the Percy Hedley Foundation. The main aspects of this role are external communication including the update of the Foundation website and public relations activity; stakeholder communications to develop information for staff, volunteers, Trustees and Governors and members including the development and upkeep of a stakeholder database. Internal communications activities include; newsletters, bulletins, emails, road shows and developing easy access to important information to support staff to do their job.

Demonstrated the ability to work well under pressure and to adapt to rapidly changing circumstances, with an excellent on air manner.Developed and maintained strong links with groups and organisations across the North East region. Responsible for reading daily bulletins and generating ideas for stories and news features.Regularly researched news stories through personal contacts and various other sources, and decided on the most appropriate angle to approach the story.Booking and briefing interviewees and recording their interviews.

Assisted staff with general problems and customer service issues.Identified staff development needs and communicated these to store management.Responsible for arranging staff coverage for the store in accordance with daily business trends.Motivated staff in order to maintain customer service standards.

Cim Level 4 Certificate In Professional Marketing, Marketing

The CIM Level 4 Certificate in Professional Marketing gives you the ability to understand the wider role of marketing and how practical.

Ba (Hons), Broadcast Journalism

Activities and Societies: Elected member of the faculty advisory committee for three yearsAwarded an upper second class (2:1) honours.

5 A Levels, Sociology (B), Music (B), English Language (C), Drama (C), General Studies (C)