Ed Urbanski Email & Phone Number

Lawrence, Kansas Area

I am a contact center manager with experience in customer service, collections and operations. My experience in call centers ranges from start-up departments to large established centers to include Telephony, Human Resources, Finance and Education. My current position is a contact center operations manager covering two sites. One of my strengths is developing management teams and departments that focus on providing a superior customer experience in an efficient and profitable manner that contributes significantly to the company's bottom line.

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelor Of Science (B.S.), Business Administration And Management, General